Job Details

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American Public University System
  • Position Number: 1960412
  • Location: Charles Town, WV
  • Position Type: Libraries


Part-Time Online Librarian - Temporary

Requisition Number: TEMPO01958
Location: Online / Remote

This part-time position will focus on providing evening and weekend virtual reference support to undergraduate, graduate and doctoral students, faculty and staff. Preference will be given to candidates who have worked in doctoral degree granting universities. This position requires subject specific credentials to support one or more of these programs: criminal justice, international relations/global security, legal studies, health care/nursing, or science/engineering. In addition to providing virtual reference support to students, faculty and staff, the online librarian also provides curricular support to faculty and participates in library engagement initiatives. Online librarians currently support students and faculty 365 days a year, and are available 8 am to midnight ET Sunday through Thursday and 8am to 10pm ET Friday and Saturday.

The Online Librarian position is centered around the provision of virtual reference services to students, faculty and staff and the provision of curricular support to faculty, electronic course materials and the instructional design team. This is a professional position requiring a masters of library/information science from an American Library Association (ALA) accredited program and 3-5 years of experience working in a university setting. This position requires experience providing virtual reference using chat tools, including the Springshare suite of products, and videoconferencing software. Candidates will be weighed for their developed web skills and specific subject credentials in support of the school's academic programs. Appointee responsibilities include providing virtual reference services for students, faculty and staff; providing curricular support to faculty; and other projects as assigned. The initial term of appointment is six (6 months) with potential additional 6 month extensions.

Essential Functions
  • Provides virtual reference service for American Public University System (APUS) faculty, students, and staff through electronic media, including email, chat, SMS text and videoconferencing.
  • Develops a web-based collection and electronic course material selection in one or more of the University's academic programs.
  • Works collaboratively with academic deans, program chairs, faculty, and instructional developers.
  • Specializes in one or more of the library's contracted database, e-book, or student tutorial programs.
  • Participates in Library engagement initiatives.
  • Performs other duties as assigned.

Required Skills
  • Mastery of online searching skills utilizing licensed databases, library catalog and open web.
  • Proficiency with current and emerging library and educational technologies.
  • Ability to interact and build rapport with students, faculty and staff in a friendly, professional and timely manner through electronic media, including chat, SMS text and videoconferencing.
  • Excellent customer service skills.
  • Excellent verbal and written communication skills.
  • Ability to work efficiently in a dynamic, fast-paced environment, both with and without direct supervision.
  • A positive attitude and the ability to thrive in a collaborative and fast-paced environment
  • Excellent interpersonal skills with ability to interact with people at all levels of an organization, fostering strong cross-functional teamwork and positive attitudes
  • Ability to be a team player by sharing information and offering assistance to colleagues.
  • Ability to offer thoughtful contributions at meetings and the ability to respect others regardless of differences.

Education and Experience
  • Masters of Library Science degree from ALA Accredited program.
  • 3-5 years experience providing reference service in an institution of higher education.
  • Demonstrated proficiency providing virtual reference using chat software and videoconferencing tools.

Work Environment and Physical Demands
  • Requires a reliable high speed Internet connection to support University learning management system, the online library and videoconferencing tools.
  • A dedicated work space within place of residence and the capability to telecommute.
  • Must be available to work evenings and weekends.
  • Collegial team environment that stresses cooperative endeavors and encourages exploration.


To apply, visit https://recruiting.ultipro.com/AME1070/JobBoard/711bd40f-864c-42db-8c62-3c62f2edc13f/OpportunityDetail?opportunityId=a56d8075-b2ca-4cda-8f5e-f6e7f1418477





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