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Student Services Specialist
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Position Number: 1423818
Location: Durham, NC
Position Type: Student Affairs and Services

Student Services Specialist

North Carolina Central University

Closing Date: 3/28/2019 at 11:55 PM

Campus Location: Financial Aid

Essential Functions:
The primary purpose of this position is to counsel students, parents and the public concerning the entire range of financial aid programs. The responsibilities of this position include determining student eligibility, advising students and parents of specific financial aid opportunities and responding to correspondence. The candidate will be expected to understand and apply federal, state and university policies and procedures and must also possess a general knowledge of the Student BANNER system.

Minimum Education/Experience:
Bachelors degree; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.

Required Knowledge, Skills, and Abilities:
The successful candidate must possess a thorough knowledge of Federal financial aid regulations and programs, the need analysis process, financial aid packaging in an automated environment and the US Department of Education Title IV Delivery System; knowledge of automated financial aid database system and Electronic Data Exchange; knowledge of Microsoft Office (Word, Excel, PowerPoint, and Access) Applications; ability to work independently with little or no supervision; to take initiative to see projects and assignments through to completion; to learn, interpret and analyze information to make necessary decisions; to exercise judgment and discretion in problem solving; to plan, prioritize and organize workflow; ability to work flexible schedules; excellent analytical and organizational skills along with written and oral communication skills, excellent interpersonal skills to interact effectively and diplomatically with a wide range of individuals in a high pressure environment.

Special Instructions to Applicants:
For employment/re-employment priority, this vacancy is treated as Pay Plan Conversion GN09.

Salary and Benefits:
$31,200 - $49,091

To be considered for this position please visit our web site and apply on line at the following link: https://jobs.nccu.edu/

North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.