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TCE Evaluator I
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Position Number: 2087089
Location: Charles Town, WV
Position Type: Student Affairs and Services

TCE Evaluator I

Requisition Number: TCEEV02033
Location: Online / Remote

Provides outstanding service to APUS students by assessing the learning outcomes and program applicability of previously earned coursework, certifications, and military experience. Assists TCE Management with the implementation of TCE policy and procedures, and participates in departmental development.

Essential Functions:

Evaluates students' previous education and experience based on current APUS policies and procedures
- Completes Document Level Evaluations to include but not limited to academic transcripts, exams, certificates of completion, and military documents according to corporate Service Level Agreements
- Completes Full File Evaluations (initial, update, program change, program update, readmission, new program, certificates, and minors) including all applicable documents in each file
Maintains target Quality Assurance Percentage and Production Goals as established by Transfer Credit Management
Assists in the research and implementation of TCE policies and procedures based on Standards of Good Practice
Participates and assists with projects as assigned in order to further develop and improve TCE processes and resources
Contributes to the continued improvement of the TCE Department through active participation in meetings, training, and professional development opportunities
Other duties as presented, to support our students and staff

Work Environment and Physical Demands:

Virtual office environment - employee must have a dedicated work space at a permanent, private location
- Frequent virtual departmental meetings utilizing webcam and screen-sharing technology
High-speed, secured Internet connection required (not provided by APUS)
Position requires a consistent weekly schedule with typical office hours. This environment is not conducive to an evening/weekend schedule

Required Skills:

Strong work ethic
Ability to adapt to and solve problems in an ever-changing environment
Keen attention to detail
Highly-developed problem-solving and analytical skills
Self-starter able to work effectively with minimum supervision while maintaining strong attention to detail
Ability to interact with APUS staff and students in a professional manner
Ability to understand and implement Transfer Credit policy and procedure
Ability to learn new skills associated with modernization of Transfer Credit policy and procedure
Ability to effectively communicate verbally and in writing
Production, quality, and student-success focus
Team player with a positive attitude
Flexible in work requirements
Intermediate computer and MS Office skills

Education and Experience:

Bachelor's Degree or higher required
Teleworking experience preferred
Customer service experience preferred

To apply, visit https://recruiting.ultipro.com/AME1070/JobBoard/711bd40f-864c-42db-8c62-3c62f2edc13f/OpportunityDetail?opportunityId=bc677168-dc82-4c4d-aa40-d515feda2e36