Job Details

  • Position Number: 1291310
  • Location: Riverside, CA
  • Position Type: Other Administrative Positions


Job Number: 201806131102
Full/Part Time: Full Time
Schedule: Other
Salary: $50,112 - $71,013

Position Information:
Under the general supervision of the Communications Supervisor, the Dispatcher will dispatch routine and emergency communications in support of a 24 hour 7 day per week operation at the UC Riverside Police Department. The Dispatcher is responsible for entering calls into the Computer Aided Dispatch System (CAD); managing and routing 9-1-1 and Police telephone calls, and prioritizing dispatched calls for service to ensure the safety of all field personnel. The Dispatcher is also responsible for operating and monitoring numerous radios on various frequencies; monitoring fire, robbery, and intrusion alarm systems; making inquiries and entries into computer systems; disseminating information to the proper authority; and operating numerous computer systems with connections to local, State and Federal Law enforcement systems. Applicants who meet the advertised job requirements will be given a pre-employment assessment as part of the selection process.



Minimum Requirements:
Education and Experience: Any combination equivalent to graduation from high school and two years of experience performing complex administrative work including accessing and entering information into computer systems and databases.

Prior experience in entering and/or maintaining information in electronic and/or written format; handling difficult, sensitive and confidential situations tactfully; and accessing and updating various indexes.

Demonstrated skill in correct English usage, spelling, punctuation, and grammar; rapid and accurate typing; and independently drafting and documenting correspondence pertaining to the operations, policies, and procedures of the functional area.

Demonstrated ability to perform effectively under conditions of fluctuating workload, high call volume, interruptions and competing priorities and requirements; utilize excellent interpersonal skills while working as part of a team and collaborating with colleagues; maintain cooperative working relationships; model and promote the University's principles of community and commitment to diversity and inclusion; and work rotating shifts with changing days off in a 24-hour/7 day operation. The incumbent must also possess normal color vision, hearing and reaction times.

Preferred Qualifications:
Prior experience working as a public safety dispatcher for a law enforcement agency or fire department.

Knowledge of UCR campus locations.

Proficient in the use of computers and computer applications, i.e., word processing, computer aided dispatch systems and Internet applications.

Recent completion of the POST Public Safety Dispatcher Course.

Additional Information:
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

  • UC Riverside was included in the (August 2018) edition of The Princeton Review's "The Best 382 Colleges."
  • Shanghai Jiao Tong University (August 2017) Academic Ranking of World Universities ranked UC Riverside among the top 151 institutions. This survey bills itself as "the most trustworthy precursor of global rankings of the world's top 500 universities."
  • In 2016, UCR was recognized for graduation rate success by the Association of Public and Land-Grant Universities (APLU) for achieving near parity across racial-ethnic, socio-economic, and gender boundaries.
  • UCR ranks among the Top 15 Public Research Universities in the nation, as identified by the 2017 Washington Monthly.
  • In 2017, two separate reports from the Education Trust celebrated UCR as a national leader for African American and Latino student success. UCR was one of just three schools to be named top-performing institutions in both reports and the only California campus recognized among 18 top-performing colleges and universities in the nation for high black student graduation rates.

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview

To apply, visit!Controller?action=jobs_webui.show_page&page=jobs_detail&requisition_id=201806131102&profile_id=&module=jobs

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