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TUTORING CENTER SPECIALIST
San Diego County - Cuyamaca College
Transforming lives through learning isn't just the vision of the Grossmont-Cuyamaca Community College District. It happens every day with our 30,000 students who take the first step in their higher education, become trained for a new career, or learn knowledge that transforms their world perspective.
The Grossmont-Cuyamaca Community College District honors a diverse academic community and fosters equity mindedness across our institutions. As such, the District is committed to eliminating achievement gaps among different student groups by promoting a culture of appreciation for diversity, equity, inclusivity, and social justice, and continuously examining our processes and practices through an equity lens.
The District provides an excellent health and welfare benefits package to its employees. We take care of our employees and have continued to offer medical, dental and vision coverage to eligible employees and their dependents at no charge for any of the plans we offer.
Become a part of this dedicated team in beautiful San Diego County!
Please read the entire job posting before your application is submitted. Important instructions to applicants are at the bottom of the page. Be attentive when applying as many of our positions require multiple attachments.
Please note: each page of the application will save upon clicking next.' Draft applications can be accessed through the candidate home page.
Application Deadline: September 16, 2019 at 11:59 p.m.
Months worked out of the Year: 12 months
Work hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.
Shift Differential: None
Starting Salary Range:
Range: 32; $3,731 (Step A) or $3,945 (Step B) Monthly
Based on education and experience
Anticipated Start Date: November 2019
This position will be working primarily in the STEM Achievement Center at Cuyamaca College. The position works as a critical part of a team that is led by the Faculty Tutoring Director. The position is required to work independently by handling core responsibilities in the assigned center, while working collaboratively with fellow Tutoring Center Specialists in other centers. Core responsibilities include interviewing, hiring, training and overseeing from 30-60 hourly workers (both front desk staff and tutors); tracking payroll and budgets; sitting at the front desk of the Center in the midst of the hourly workers; providing data and completing special reports/projects for the Faculty Tutoring Director; collaborating with academic departments and other campus services; communicating with faculty, staff, and students; providing direct support to students and resolving issues in the STEM Achievement Center.
- Under the direction of an assigned supervisor, coordinate operations of, and perform specialized duties related to tutoring and assistance within learning centers in support of a diverse student community.
- Demonstrate sensitivity to the diverse backgrounds of students, faculty, and staff in order to create an environment of acceptance and inclusion.
- Organize, coordinate, oversee, implement, and assist with the evaluation of the operations and activities of the tutoring and learning assistance centers, including online learning assistance activities.
- Resolve and report issues that arise with facilities, equipment personnel, emergencies, safety, student complaints, and student use issues in a proper and timely manner.
- Recruit, recommend, select, train and provide work direction to assigned tutors and other hourly workers; assign and review work, in consultation with supervisor/coordinator when appropriate; coordinate and prepare schedules in accordance with current policies and laws.
- Process hire paperwork; monitor hire approvals and temporary employee advancement and qualifications; update hire forms as needed.
- Handle discipline issues and incidents following the college process and departmental and center guidelines for all temporary employees within the center/area of authority.
- Develop, interpret, evaluate, implement, and revise center guidelines and procedures.
- Assist with the development of an annual budget plan and monitor budgets for assigned center(s); monitor expenditures and prepare projections as directed, develop and maintain system to account for all expenditures.
- Reconcile various funding sources with the information in the financial management system on a regular basis. Ensure that spending complies with usage stipulations of multiple funding sources.
- Create, administer and monitor a variety of surveys on a regular basis as needed.
- Compile, summarize and analyze data and information and prepare a variety of reports related to usage and performance of assigned centers.
- Serve on Tutoring Advisory Committee and/or other committees as requested by supervisor/coordinator.
- Ensure the programs and services offered by the center(s) contribute to and reflect the college's mission.
- Operate a variety of standard office equipment and machines including computers, printers, scantron machines, and copiers.
- Maintain center areas(s) in a safe, clean, and orderly condition.
- Create content for and update the Center website via the district supported content management system.
- Create and conduct program-related presentations to college and district departments and the governing board as needed.
- Prepare informational documents related to tutoring and learning center operations.
- Prepare and maintain a variety of records and files related to area of assignment and implement and monitor related procedures.
- Coordinate and conduct promotion and outreach of tutoring services and centers.
- Communicate as needed with various college and district departments and personnel, local high schools, colleges and other outside organizations; attend various meetings as requested by supervisor.
- Remain current in areas of responsibilities. Participate in local, regional, state and national conferences, meetings and organizations as funding and staffing permits.
- Perform related duties as assigned.
- Specialized functions and operations of college tutoring and learning centers, college support programs or workplace equivalent.
- Principles and practices of training and providing work direction and supervision.
- Budget preparation, monitoring and maintenance.
- Policies and objectives of assigned programs and activities.
- Tutoring techniques.
- Basic evaluation techniques.
- Data collection techniques.
- Oral and written communication skills.
- Interpersonal skills using tact, patience and courtesy.
- Employee and student disciplinary techniques.
- Recordkeeping techniques.
- Modern office practices, procedures and equipment.
- Operation of a computer terminal.
- Perform specialized duties related tutoring and learning centers.
- Plan, organize, and oversee operations and activities of assigned center.
- Gather and analyze data.
- Interpret, apply, and explain rules, regulations, policies and procedures.
- Analyze situations accurately and adopt an effective course of action.
- Train and provide work direction to others.
- Assign and review the work of others.
- Operate a variety of equipment, including computers, Scantron machines, and various software packages to enter and retrieve data using keyboarding skills in an efficient and effective manner consistent with requirements of the position.
- Communicate effectively both orally and in writing.
- Maintain records and prepare reports.
- Work independently with little direction.
- Plan and organize work.
- Work confidentially with discretion.
- Establish and maintain cooperative and effective working relationships with others.
- Follow district policies and procedures.
- Follow labor law.
EDUCATION AND EXPERIENCE:
- Any combination equivalent to an Associate's Degree in area of assignment, office management/coordination, or related field, and two years increasingly responsible experience in tutoring or learning assistance center coordination or other complex office environments.
- Busy office/learning environment. Could require extended periods of time standing with some kneeling, stooping, or squatting.
* Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
SPECIAL INSTRUCTIONS TO APPLICANTS:
Applicants may find it helpful to refer back to the job posting, specifically the special instructions, while applying. Consider saving the job description or opening a new browser window.
*ATTENTION* Application materials with pictures or personal information will render your application incomplete. Please do not include any materials that were not asked for.
Having the following materials prepared and ready to attach BEFORE beginning the application may make the application experience more seamless.
Position specific required documents:
- Complete and current resume
- Cover Letter addressing your experience in 1) budget tracking and payroll 2) training and providing work direction to others 3) managing a complex office environment.
*ATTENTION* Please upload .doc, .docx, or PDF files. If you are working on Google Docs or Mac files please be sure to save under .doc or PDF for file to upload correctly.
Under Federal Law, employers are required to verify that all new employees are eligible for employment in the United States. Prior to appointment to a position, you must present acceptable proof of your identity and authorization to work in the United States.
GCCCD is an Equal Employment Opportunity and Title IX employer.
Applicants who are protected under the Americans with Disabilities Act and who require accommodations for completing the application process or interviewing should notify the Human Resources Department by calling (619) 644-7679.
Offers of employment are contingent upon successful fingerprint clearance. A processing fee plus Live Scan fee will be required.
To apply, visit https://gcccd.wd1.myworkdayjobs.com/en-US/gcccdcareers/job/San-Diego-County---Cuyamaca-College/TUTORING-CENTER-SPECIALIST_R-00900.
The Grossmont-Cuyamaca Community College District, a two-college district in eastern San Diego County, has been providing a high-quality education to the region since Grossmont College opened its doors in 1961 and Cuyamaca College began operating in 1978. The district is tied closely to the suburban and rural communities that it serves, providing a $1 billion economic impact to the region through its payroll, purchasing, and spending by students and alumni.
The district has a strong commitment to diversity and equity with a student population representing a broad variety of backgrounds, ethnicities, socioeconomic levels, cultures and abilities. The district strives to provide an educational environment that fosters cultural awareness, mutual understanding, and respect that ultimately also benefits the global community.
The colleges offer more than 150 degrees and certificates in a wide range of programs. Both colleges have signature programs that have become well-renowned. Grossmont College is recognized for its top-notch Administration of Justice, Culinary Arts, Nursing and Allied Health and Theatre Arts programs, while Cuyamaca is known for its Automotive Technology, Ornamental Horticulture, Environmental Health and Safety and Water/Wastewater Technology programs.
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