Job Details

Transfer & Enrollment Services Specialist

Position Number: 6332859
Location: Moscow, ID
Position Type: Admissions/Enrollment

Transfer & Enrollment Services Specialist

Posting Number: SP004924P
Division/College: Vice Provost for Strategic Enrollment Management
Department: Registrar's Office
Location: Moscow

Posting Context Statement:

Position Overview:

This position is responsible for providing efficient and effective services and information to students, staff, and faculty. The incumbent is expected to develop and maintain a comprehensive knowledge base of University of Idaho academic rules, regulations, and policy.

The Transfer and Enrollment Services Specialist is responsible for the review, evaluation, equation, and processing of transfer credit for new, continuing, and returning students. This position provides technical assistance and serves as a resource for students, staff, and faculty in determining accurate use and implementation of University policies and procedures as they relate to transfer credit, the academic record, the degree audit, by entering registration requests, and updating and maintaining accurate student record information. Ensures accurate and timely support to students, faculty and staff.

Required Experience:

Customer service experience
Experience handling a variety of projects simultaneously that require a high degree of attention to administrative details
Experience researching, interpreting, and applying policies and procedures

Required Education:

High School Diploma or equivalent

Required Other:

Additional Preferred:

Education:

Associates degree

Experience:

Experience with Banner
Experience in Registrars Office or Higher education
Experience with imaging software
Experience with transfer students
Demonstrated experience handling confidential information
Demonstrated experience interpreting, explaining, and applying complex regulations such as FERPA and academic regulations
Strong knowledge of general office policies and procedures

Skills/Ability to:

Ability to think clearly under pressure
Ability to handle difficult interpersonal situations with tact and diplomacy
Ability to handle sensitive information in a discreet and professional manner
Ability to systematically research a variety of sources to collect requested information
Ability to provide accurate and timely information and handle complex problems courteously and efficiently
Excellent communication and organizational skills
Ability to adapt quickly to changing policies and procedures
Ability to work in a repetitive, detail oriented environment

Physical Requirements & Working Conditions:

Degree Requirement:
Listed degree qualification is required at time of hire
FLSA Status: Non-Exempt
Employee Category: Classified
Pay Range: $19.50 per hour
Type of Appointment: _of_Appointment
FTE:

Full Time/Part Time: Full Time
Funding:
A visa sponsorship is available for the position listed in this vacancy: No
Posting Date: 06/30/2025
Closing Date:
Open Until Filled: Yes
Special Instructions to Applicants:

This position is posted as open until filled, however, applications submitted on or before July 14, 2025 will receive priority consideration.

Position will remain open until a suitable pool of candidates is identified.

Applicants:
Please use your letter of qualification to explain in detail how your work experience, skills, and abilities meet both the required and preferred qualifications as listed in the position description. Your letter of qualification will be used to demonstrate your communication and writing skills to determine your ranking among the other applicants for this position.

For resources about how to write a letter of qualification, please visit the HR website here: Applicant Resources - Careers | University of Idaho (uidaho.edu)

If you would like to view a full copy of the job description, please reach out to the search coordinator at cfoor@uidaho.edu

Applicant Resources: https://www.uidaho.edu/human-resources/careers/applicant-resources
Background Check Statement:

Applicants who are selected as final possible candidates must be able to pass a criminal background check.

To apply, visit https://uidaho.peopleadmin.com/postings/48703

The University of Idaho is an equal employment opportunity employer, including veterans and individuals with disabilities.