Job Details

Technical Support Analyst

Position Number: 6362600
Location: Salt Lake City, UT
Position Type: Computing - Support and Training

Technical Support Analyst

Job Summary

Reviews, analyzes, and evaluates information technology systems operations. Determines user needs and requirements and recommends ways to improve systems. Serves as primary point of contact between users and engineering/development staff.

Responsibilities
Creating specifications for new computer builds and handling the assembly of equipment. Inventory tracking and purchasing of new equipment. Maintenance of computer hardware, equipment racks, UPS systems and power distribution equipment. Troubleshooting hardware issues, including physical networking. Creation and maintenance of related documentation.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment.Physical Requirements and Level of Frequency that may be requiredNearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead.

Minimum Qualifications
Requires an associate degree in a related area or equivalency (one year of education can be substituted for two years of related work experience) and 2-5 years of experience in the field or in a related area.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Special Instructions

Requisition Number: PRN42365B
Full Time or Part Time? Full Time
Work Schedule Summary:
Department: 00062 - School of Computing
Location: Campus
Pay Rate Range: 39300 to 72700
Close Date: 8/1/2025
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/185119