Job Details

Western Carolina University continues to rank high on Forbes Best Employers lists each year. Including:
2024 - Ranking in the top 8.5% on Forbes Americas Best Midsize Employers list, WCU was ranked 34 out of the top 400 employers across all industries.
2023 - Ranked in the top 20% on Forbes Americas Best Midsize Employers list, WCU was ranked 97 out of the top 500 employers across all industries.
2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes Americas Best Employers by State list.
Western Carolina University is the UNC systems westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.
Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.
WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.

The primary location of this position is on the main Cullowhee, NC campus.

The administrative support associate (ASA) works with the administrative support specialist to manage the daily activities in the School of Teaching and Learning (STL) and Suite 201, the colleges student support services unit. They are responsible for facilitating and supporting events, programs, and functions associated with the School and Suite. They foster a positive and student-centered climate for the office environment. They respond to questions and inquiries about policy and procedural matters for students and faculty. They are responsible for managing grant administration and account activity associated with STL and Suite 201. They are responsible for setting up and maintaining a communication and secure filing system for student action plans and general correspondence. The ASA assists with scheduling and organizing meetings and maintaining minutes. They help maintain the department website and supervise student workers,

This position will be the first point of contact for the Catamount School, WCUs laboratory school, for WCU administrative functions and will provide staff training and oversight for the School on matters related to purchasing, Catamart, p-card, general budget record keeping and reconciliation of expenditures. This position will act as liaison between the School of Teaching and Learning and the Catamount School for administrative needs, as well as, liaise with the CEAP Deans Office as needed.

Must be eligible to work in the United States without sponsorship.

Possess excellent communication and interpersonal skills. Be organized, efficient and able to work independently. Ability to compose and clearly convey information, write reports and express ideas through a variety of media. Possess excellent technology skills and be competent in Microsoft Office tools (Word, Excel, Outlook). Possess an understanding of services, policies and procedures related to a program or area of specialization, ability to demonstrate and apply this knowledge in performance of office support tasks, and explain and interpret information to faculty, students, and staff.

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Applicants must apply online in order to be considered. Please include a cover letter, resume, and a list of references (with complete contact information).

PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.

Applicants must upload a DD-214 if claiming Veterans Preference.

If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.

All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).