Job Details

IT Support Specialist I

Position Number: 6553267
Location: Lubbock, TX
Position Type: Computing - Support and Training

IT Support Specialist I
Lubbock
42207BR
IT Help Central

Position Description
The IT Support Specialist I's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of software applications, customized applications, and websites, etc

Major/Essential Functions
With close supervision by management and/or project leads:

Provides primarily software support and duties for an area or unit.
Performs technical duties associated with specific software and technical support for area or unit business operations.
Contributes technical skills and support to customers for software applications, customized applications, websites, etc.
Basic technical skill sets kept current by reviewing market trends and product development.
Adheres to all appropriate Institutional policies (including IT OPs) and other relevant internal departmental policies.

Required Qualifications
Bachelor's degree with coursework in computer science, MIS, IT, or other related area OR a combination of related education and/or experience. Applicants for this Security Sensitve Level II position will be subject to a criminal background check and must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed.

Preferred Qualifications

Team management and/or team cooperation experience.
Technical and computer background.
Excellent interpersonal skills.
Detail Oriented.
Customer Advocate.
Outstanding written and oral communications.
Support center certifications, Mac experience and/ or any other training orcertifications related to technology services.

Special Instructions to Applicant

Minimum Hire Rate

To apply, visit workattexastech.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.