Job Details

Dispatcher

Position Number: 6798777
Location: Oakland, CA
Position Type: Campus Safety and Police

Dispatcher

About the Opportunity

This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

JOB SUMMARY

Reporting to the Operations Manager, the Public Safety Dispatcher is responsible for the day-to-day communications function of the Emergency Operations and Communications Center for the Oakland Campus. The Dispatcher will be responsible for answering all calls for service as well as the dispatching of officers to these calls. The Dispatcher may also be responsible for monitoring the public safety walk-in center during non-business hours or as needed.

MINIMUM QUALIFICATIONS

High School Diploma or GED equivalent

One or more years of relevant experience

A valid U.S. Driver's License

Candidates must pass a criminal background check

Candidates will be subject to a drug test and psychological exam

Must currently possess, or must achieve within first three months; CPR (BLS/HCP) certification

Upon hire, dispatchers may be required to successfully complete department mandated professional development trainings related to dispatching, communication, and public safety responsibilities

KEY RESPONSIBILITIES & ACCOUNTABILITIES

Receive emergency and non-emergency telephone calls

Determine the nature, location, and priority of requests and dispatch appropriate resources in accordance with established procedure

Enter, update, and retrieve information from a variety of computer systems

Disseminate mass emergency notification alerts when necessary

Monitor radio traffic, security alarms, fire alarms, and video security cameras

Provide referral services and victim resources

Research, collect, analyze, document, and disseminate public safety intelligence

Undergo initial training and maintain knowledge through continuing education

Monitor the 24/7 public safety walk-in center and dispatch officers as needed for walk-in reports

Position Type

Safety and Security

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Oakland-CA/Dispatcher_R137751