Job Details

Study Abroad Coordinator

Position Number: 6997705
Location: Purchase, NY
Position Type: International Programs

Study Abroad Coordinator

Job Title: Coordinator, Wells in Florence

Department: Global Education

Reports to: Director, Global Education

Effective Start Date: June 01, 2026

# of Direct Reports: 0

# of Students Supported: 150-200

Job Description:

The Program Coordinator is responsible for providing comprehensive advising support, guiding students through the application and acceptance process for the Wells in Florence Program at Manhattanville University. The focus of the position is on student coordination, advising, operational logistics, and other administrative tasks. Founded in 1972, the Wells in Florence study abroad program offers a unique opportunity to study and live in one of Italy's most important and dynamic cultural centers. After the closure of Wells College-the program's namesake institution-Manhattanville University became the new school of record in 2024. The Wells in Florence program serves approximately 150-200 students each year and accepts students from any accredited U.S. college or university.

This is a remote, U.S.-based position that offers flexibility while requiring regular virtual collaboration with students nationwide, Florence-based staff, global partners, university partners, and Manhattanville University offices in Purchase, NY. Occasional travel-primarily for site visits and college fairs-is part of the role.

Supervisory Responsibilities:

Partial oversight of 3-5 Student Ambassadors per-semester

Duties/Responsibilities:

Move students through the admissions process and manage applications for Wells in Florence study-abroad students
Audit student files and ensure all paperwork is accurate and submitted by semester deadlines
Track deposits and review program fee invoices for accuracy (in coordination with the billing office)
Oversee the student ambassador program, including coordinating inbound social media content. In collaboration with the Director, support marketing and outreach efforts-such as college fair follow-up emails, website updates, and student lead follow-up-while contributing creative ideas to strengthen and expand program promotion
Maintain, update, and send all pre-departure materials and student cohort communications
In collaboration with the Director and in-country Resident Directors, serve as the U.S. organizational lead for Florence orientation each semester
Provide comprehensive visa advising support, including liaising with the Italian consulate when necessary
In collaboration with in-country Resident Directors, coordinate housing assignments and place students in appropriate apartments each semester
Initiate and organize group flight reservations (in partnership with our travel agency)
Serve as the primary contact for institutional relationships between Wells in Florence and sending/partner institutions
Occasional travel to Florence (for orientation week) and to domestic study abroad fairs to represent the program
Collaborate with in-country Resident Directors to resolve student issues and provide support as needed
Work with study abroad program providers and partner institutions to remain current on student and program needs
Other duties as assigned by the Director

Required Skills/Abilities:

Familiarity with Via TRM, TerraDotta, or other application management systems and databases
Ability to learn and improve current workflow processes in the application management system
Excellent oral and written communication skills
Experience with student admissions, student programming, and enrollment processes
Ability to work independently while also collaborating with team members
Ability to work with a diverse group of students, faculty, and staff
A multi-tasker who is extremely organized and detail-oriented
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Proficient with all Microsoft Office Suite or related software

Qualifications:

Three or more years of professional experience in the study abroad field, within a higher education or third-party provider setting
Demonstrated experience advising students and communicating with students/parents strongly preferred
Valid Passport

Education:

Bachelors degree required

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer
Some international and domestic travel required
Must be able to lift up to 15 pounds at times

Hours Expectation:

Full-time, 35 hours per week

Benefits:

Manhattanville University also offers a highly competitive and comprehensive benefits package, including tuition remission. For more information regarding benefits, please visit our benefits page: Manhattanville Benefits

Applications will be reviewed as they are received, and qualified candidates may be invited to interview before the application deadline. We encourage you to apply early, as the position may be filled prior to the closing date.

Manhattanville University is an Equal Opportunity Employer. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. If you are unable to complete this application process, contact Manhattanville Human Resources at human.resources@mville.edu to ask for assistance.

Job Type: Full Time
Pay: $26.37 - $28.57

To apply, visit https://mville.exacthire.com/job/192460