Job Details
Director of Financial Aid

Director of Financial Aid
University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Posted Job Title
Director of Financial Aid
Job Profile Title
Director B, Business and Finance
Job Description Summary
The Director of Financial Aid reports directly to the Assistant Dean in OAA and is responsible for the management and oversight of all functions of the Nursing Financial Aid Office, including but not limited to, administration of all nursing financial aid programs, preparation of financial aid packages, management of scholarship distribution and delivery of funds to students. Administer and oversee all Doctoral and Post-doctoral financial support, including primary and secondary appointments. Develop and implement strategies for leveraging institutional financial aid dollars to meet the targeted enrollment goals of the school and ensure that budget projections are met. Responsible for conducting analysis, evaluation and reporting of financial aid budgets to determine effective and efficient utilization of financial aid resources. Manages all scholarship and loan forgiveness programs including the Leonard A. Lauder Community Care Nurse Practitioner Program, the J&J loan forgiveness program, the Sands Scholars Program, and the Amy Gutmann Leadership Program. Work collaboratively with Office of Academic Affairs, Office of Faculty Affairs, Office of Administration, Office of Nursing Research, Office of Institutional Advancement, Program & Track Directors, and University Student Financial Aid.
Job Description
Job Responsibilities
- Oversee and direct financial aid operations of the Nursing Financial Aid Office to provide leadership to meet the strategic goals of the School.
- Administer and manage a complex financial aid portfolio in compliance with all Federal and State regulations and University policies. Manage all new and existing scholarship programs.
- Administer and oversee all PhD and Post-doctoral financial student funding including primary and secondary appointments.
- Administer and manage a Merit-based financial aid program for MPN, MSN, MSNS, and DNP Programs.
- Manage the Financial Aid staff to meet the overall needs of the financial aid office.
- Perform additional duties as assigned.
Qualifications
- Bachelor's degree required, master's preferred with 5-7 years' experience or equivalent combination of education and experience. Ability to analyze financial data and allocate funds to meet strategic goals. Strong knowledge of financial aid processes, federal regulations including loans and work-study programs, and financial aid packing are required. Knowledge of the student experience in highly competitive programs a plus. Excellent interpersonal skills with the ability to interface effectively with all levels; excellent organization skills with the ability to plan and manage multiple projects; able to work independently and as part of a team. Strong verbal and written communication skills. Demonstrated ability to provide excellent customer service and interact with diverse populations. Strong computing skills in MS Office. Prior knowledge of financial aid and billing systems, especially Banner preferred. Prior supervisory experience required.
Job Location - City, State
Philadelphia, Pennsylvania
Department / School
School of Nursing
Pay Range
$91,000.00 - $110,000.00 Annual Rate
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered.
Equal Opportunity Statement
The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.
Special Requirements
Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
- Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
- Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
- Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
- Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
- Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
- Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
- Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
- University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
- Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
- Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
- Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
- Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay
Equal Employment Opportunity Statement
The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state, or local law.
To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Claire-M-Fagin-6096/Director-of-Financial-Aid_JR00118790
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