Job Details

Director, Testing and Disability Services

Position Number: 7140739
Location: Augusta, GA
Position Type: Disability Services

Director, Testing and Disability Services

Job ID: 298285
Location: Summerville Campus
Full/Part Time: Full Time
Regular/Temporary:

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About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University-

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Job Summary

The Director of Testing and Disability Services provides strategic leadership for disability services for all current and prospective students at the university. They work with all staff to ensure access for students with disabilities, review policies and procedures to maintain compliance with all federal and state ADA regulations, and oversee the day-to-day administration of the department. The Director also supervises the administration of testing services for the university, including testing for all current and prospective students and for the community.

Responsibilities

The duties include, but are not limited to:

PROVIDE COMPREHENSIVE DISABILITY SERVICES: Provide comprehensive disability services for students enrolled across all Augusta University campuses. Review and evaluate documentation for students with disabilities to determine appropriate, individualized accommodations in accordance with ADA guidelines. Coordinate with the Regents Center for Learning Disorders (RCLD), when necessary, ensuring documentation is submitted, and accommodations are aligned with system-level standards. Conduct regular meetings with students each semester to assess accommodation effectiveness, address concerns, and support ongoing academic success. Maintain accurate and confidential student records, including progress notes and documentation, to ensure compliance and continuity of services. Serve as a resource to faculty by providing guidance on accommodation implementation and ensuring adherence to ADA standards in classroom and clinical settings. Facilitate resolution of concerns by mediating between students and faculty, ensuring reasonable outcomes while maintaining compliance and institutional integrity.

ENSURE THAT THE UNIVERSITY IS COMPLIANT: Ensure that the university is compliant with federal and state ADA regulations and with Board of Regents regulations and policies as they pertain to classroom and clinical instruction. Monitor changes in federal, state, and Board of Regents ADA and testing regulations, and inform university leadership of any updates that may impact institutional practices, risk exposure, or student access. Develop, implement, and continuously evaluate policies and procedures to ensure ADA and testing regulations are applied consistently and effectively across academic and clinical environments. Serve as a subject matter expert by consulting with faculty, staff, and administrators on ADA requirements, providing clear guidance on accommodations, compliance obligations, and best practices for supporting students. Design and deliver training initiatives for faculty and staff to increase awareness, understanding, and proper application of ADA regulations and testing protocols. Collaborate with campus partners to ensure compliance efforts are aligned, documented, and responsive to student needs while maintaining institutional accountability and legal standards.

PROVIDES STRATEGIC AND OPERATIONAL LEADERSHIP: Provides strategic and operational leadership, ensuring effective administration, personnel management, and fiscal oversight. Oversee the departmental operations budget through monthly reviews, revenue tracking, and timely budget amendments to ensure alignment with priorities and operational effectiveness. Ensure compliance with all university fiscal policies, procedures, and reporting requirements while maintaining accurate and responsible financial practices. Recruit, hire, onboard, train, and supervise staff, while conducting regular staff meetings to ensure clear communication, accountability, and alignment with departmental goals. Develop, implement, and regularly review policies, procedures, and job responsibilities to support efficiency, consistency, and institutional alignment. Manage day-to-day operations, including assigning and adjusting staff responsibilities as needed, to ensure high-quality service delivery for students, faculty, and staff while staying current on institutional best practices through ongoing professional development.

DEVELOP STRATEGIC UNIT AND RETENTION PLANS: Develop strategic unit and retention plans for the department and provide reports with relevant information related to these plans. Establish clear, measurable annual goals that align with divisional priorities and the broader institutional strategic plan. Create defined metrics and key performance indicators (KPIs) to evaluate progress toward each goal, incorporating both quantitative data and qualitative feedback. Foster intentional partnerships with academic and administrative units to align efforts that support student success and retention. Conduct ongoing analysis of unit-level and institutional retention data to identify trends, gaps, and areas of opportunity.

PROVIDE STRATEGIC GUIDANCE AND OVERSIGHT FOR TESTING SERVICE: Review, negotiate, and approve contracts with external testing agencies to ensure compliance, fiscal responsibility, and alignment with institutional needs. Collaborate with the Registrar, academic departments, and campus partners to develop and maintain a comprehensive annual testing schedule that supports academic and operational priorities. Evaluate testing needs and pursue new testing partnerships or contracts to expand offerings and better serve students, faculty, and the broader community. Provide ongoing consultation and directions to Testing staff to ensure efficient operations, adherence to testing protocols, and high-quality service delivery. Ensure all testing practices align with regulatory standards, institutional policies, and best practices for security, accessibility, and student support.

SERVE ON COMMITTEES: Serve on university committees and cross-functional teams that require expertise in student support, compliance, and accessibility, contributing to coordinated institutional responses and policy development.

OTHER: Perform other duties as assigned.

Required Qualifications

Master's degree from an accredited college or university in an appropriate field and five years of related experience in a higher education setting, including supervision of staff.

Preferred Qualifications

Experience and training in a disability-related field would be beneficial. Clinical counseling or social work license would also be beneficial.

Knowledge, Skills, & Abilities

Demonstrated proficiency in Banner and Microsoft Office applications, with the ability to quickly learn and effectively utilize new and emerging technologies, including accessible software and specialized equipment.

Knowledge of budget management and departmental planning.

Strong knowledge of disability services practices, accommodation processes, and regulatory compliance within a higher education environment.

SKILLS
Excellent interpersonal, written, and verbal communication skills.
Demonstrated leadership and supervisory skills, including the ability to manage staff, delegate responsibilities, and foster a high-performing team environment.
Strong organizational and project management skills, with the ability to manage multiple priorities, meet deadlines, and maintain attention to detail.
Effective communication skills, including the ability to clearly convey complex information to students, faculty, staff, and senior leadership.

ABILITIES

Ability to interpret documentation and make informed, reasonable decisions regarding student accommodation and services.
Demonstrated ability to collaborate with campus partners and build relationships that support student success and institutional goals.

Shift/Salary/Benefits

Shift: Days; M-F (Work outside of the standard business hours may be required)

Pay Band: B13

Salary: $68,500/annually-$85,423/annually

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Credit Check

This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=298285&PostingSeq=1