Job Details

5704

The University of San Diego, an engaged and contemporary Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanity's urgent challenges.

This is a full-time temporary, benefit-based position. The appointment is renewable at the discretion of the University and dependent upon performance and continued funding.

Under the direction of the Benefit Manager, reviews and approves benefit and insurance enrollments and changes for processing.  Reconciles and pays benefit and insurance premiums to the appropriate vendors. Provides administrative support for leave of absence and Workers' Compensation claims.   Assists with annual open enrollment, new employee benefit orientations and monitors enrollment results.  Performs a broad spectrum of tasks in support of the Benefits department. Acts as the primary contact for first-level benefits inquiries for a variety of benefits programs including health and welfare, retirement, leave of absence, time off, PPACA and leave of absence. Works with highly confidential employee information and is responsible for compliance with privacy regulations under multiple state and federal regulations, including but not limited to: ERISA, COBRA, GINA, HIPPA, FMLA, CFRA, PDL, FEHA, the ADA and ADAAA, and FERPA, and supports programs and processes under the purview of the IRS, DOL, the Civil Rights Department and other local, state and federal jurisdictions.

Duties and Responsibilities:

• Processes employee insurance and benefit enrollments and changes.
• Processes, files, and supports management of workers' compensation claims.
• Responds to employee benefit inquiries timely.
• Assists with annual open enrollment and monitors enrollment results. 
• Reconciles monthly vendor statements and troubleshoots and resolves discrepancies.
• May assists with administration of tuition exchange and tuition remission programs.
• Communicates with benefit vendors to resolve enrollment and service issues.
• Provides support to the benefits team in administration of employee retirement plans including answering questions and assisting employees with enrollment and plan contribution changes.
• Assists with scheduling various benefit-related events.
• Assists with the development and distribution of benefit educational materials.
• Assists with benefits communications including presentations to employees.
• Provide administrative support with employee leaves of absence. 
• Assist in maintaining employee benefits files. 

Background check:  Successful completion of a pre-employment background check.

Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes. 

High School Diploma or GED equivalent

Minimum Qualifications:

• High School Diploma or GED equivalent
• 2+ years of general office experience required.

Preferred Qualifications:

• Bachelor's degree in related field preferred.
• Some general HR experience or experience in benefits highly preferred.
  
• Bilingual in Spanish highly preferred.

Performance Expectations - Knowledge, Skills and Abilities:

• Working knowledge of computers, MS Office and MS Outlook
• Working knowledge of the use of standard office equipment
• Exceptional customer service skills
• Excellent oral and written communication skills
• Detail-orientated
• Excellent telephone and virtual meeting etiquette
• Accurate typing and proofreading skills
• Basic spreadsheet skills (Excel, Sheets, or similar)
• Handle sensitive and confidential employment and payroll information with tact and discretion
• To relate effectively with a wide variety of people, both virtually and in-person
• Provide service in a courteous, prompt and efficient manner
• Cooperate as a team member with other Benefit team members, as well as the entire HR department
• Efficiently work in an ever-changing multi-task, multi-deadline environment
• Punctuality
• Attention to detail

$21.82-$28.90 per hour; Excellent Benefits

The University of San Diego offers a very competitive benefits package including; medical, dental, vision, a retirement contribution given to you by the University, and access to on-campus Fitness Centers.  Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer.  USD: Human Resources: Benefits

The salary range provided in this posting reflects what we reasonably expect to pay for this position.  Actual compensation offered or earned is dependent on experience, education and other factors including departmental budget.

Hours: 37.5 hours per week

Closing date: Open until filled

Note: External job postings will be up for at least three days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.

The University of San Diego is a smoking and tobacco-free campus. For more information, visit www.sandiego.edu/smokefree.