Job Details

Fiscal and Federal Compliance Coordinator

Position Number: 9902080
Location: Bowling Green, United States
Position Type: Bursar and Student Accounts

Fiscal and Federal Compliance Coordinator

Bowling Green State University

Salary: Depends on Qualifications
Job Type: Full-Time
Division: Finance & Administration
Opening Date: 10/15/2026
Location: Main Campus (BG), OH
Job Number: BGSU02040
Department: Finance & Administration
Closing: Continuous

Summary

The Fiscal and Federal Compliance Coordinator is responsible for managing and coordinating critical student financial operations, with primary responsibility for student refunds, daily treasury functions, payment processing, and specialized billing activities. This position ensures accurate and timely processing, reconciliation, and disbursement of student refunds while reviewing accounts for eligibility, resolving discrepancies, and maintaining compliance with federal, state, institutional, and NACHA requirements. The position also provides supervision and onboarding of student employees and cross-trains staff to support continuity and efficiency within the Office of the Bursar.

Essential Functions

Refunding

Manage student refunds, ensuring timely and accurate processing.
Administer Title IV and Title IV Plus refunds in full compliance with federal regulations.
Conduct daily credit balance analysis and liaise with the Treasury Office for payment confirmations.
Collaborate with the Financial Aid Office to confirm loans, scholarships, and disbursement activity.
Review student accounts to verify eligibility for refunds and ensure account balances, charges, payments, financial aid, and credits are accurate before releasing funds.
Coordinate refund processing through the university's student information system, payment processing systems, and electronic refund/payment platforms.
Monitor and reconcile refund transactions to ensure refunds are properly posted to student accounts and disbursed to the appropriate recipients.
Research and resolve refund discrepancies, including returned payments, duplicate refunds, incorrect amounts, outstanding balances, and account adjustments.
Process returned or rejected refunds and coordinate with students, financial institutions, and appropriate university departments to resolve issues and reissue funds when appropriate.
Ensure compliance with federal, state, and institutional regulations and policies related to student refunds, financial aid disbursements, Title IV funds, overpayments, and the return of funds.
Collaborate with Financial Aid, Accounts Payable, Registration and Records, Treasury, and other university departments to resolve account issues that affect refund eligibility and timing.
Communicate with students and families regarding refund status, eligibility, payment methods, returned funds, account balances, and required actions in a professional and customer-focused manner.
Maintain accurate documentation and records related to refund transactions, adjustments, correspondence, and account research in accordance with university policies and record-retention requirements.
Identify and investigate unusual or potentially fraudulent refund activity, escalating concerns to appropriate university personnel in accordance with established procedures.
Develop and maintain knowledge of university policies, procedures, systems, and regulatory requirements affecting student refunds and accounts receivable.
Assist with process improvement and system implementation efforts designed to improve the accuracy, efficiency, timeliness, and security of refund processing.
Cross-train and provide support for other Office of the Bursar/Business Office functions as needed to maintain continuity of operations.
Perform other duties as assigned in support of the university's student financial services and accounts receivable operations.
Forecasting and collaborating for refunding at start of term to ensure smooth processes.

Daily Treasury Functions

Perform end of day ACH process, including the review of file transmissions and the verification of control totals.
Manage ACH return and dishonor processes.
Resolving transaction failures and routing discrepancies in compliance with NACHA guidelines

Additional Duties

Manage payment plans.
Manage College Credit Plus billing operations.
Supervision and onboarding of Student Employees
Certification of scholarship, loan documentation, and tax documentation (TL11A, OSAP, 1098T, Etc.)
Time administrator
Unit requisitioner
Budget controls
Perform other duties as assigned to support the Office of the Bursar

Minimum Qualifications

Minimum Education and Experience Requirements

Qualified candidates must meet one of the following:

High School diploma and 7 years of accounting and/or financial analysis experience
Associate's degree and 5 years of accounting and/or financial analysis experience
Bachelor's degree and 3 years of accounting and/or financial analysis experience

Preferred Education and Experience

Bachelor's degree preferred
1 year of budget management, analysis, and forecasting experience
1 year of refunding experience
1 year of higher education experience
1 year of working with Federal Loans Eligibility
3 years in customer service or an administrative office

Additional Information

Knowledge, Skills and Abilities:

Basic understanding of the business processes of an institution of higher education, including recruitment/retention, academic and student affairs
Excellent public speaking skills
Excellent oral and written communication skills
Active listening skills
Excellent time management and organizational skills
High quality, compassionate and caring student-centered counseling skills
Ability to interact professionally with individuals including students, faculty, staff, alumni, and representatives of external agencies
Ability to maintain a high level of confidentiality of information as required by federal law
Knowledge of computer applications including but not limited to: Microsoft Office, Microsoft Outlook, People Soft/CSS, an ability to learn and adopt other technologies, and comfort level to use computer database, word processing, spreadsheet programs and web-based applications
Collaborative team player who thrives in fast-paced environments.
Committed to fostering a cooperative and productive work environment.

Application Deadline

The search committee will review applications until the position is filled; however, for best consideration, applications should be provided by October 30, 2026.

Required Application Materials & Evaluation

Experience must be fully documented on the official application.
The application will be used to evaluate if candidates meet the minimum requirements for the position and for consideration when determining starting pay rate.
Experience requirements are inclusive of relevant professional experience, or experience attained through relevant internships, co-ops, student employment positions, or graduate assistantships.

Uploads

Required: Resume (for supplemental information only)
Optional: Cover Letter

Essential Requirement: Work Authorization

BGSU does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Bowling Green State University is an equal opportunity employer. The University is committed to maintaining an employment and educational environment that is free from unlawful discrimination, harassment, and retaliation. The University prohibits discrimination and harassment on the basis of protected class: age (40 years of age or older), ancestry, color, disability, ethnicity, familial status, gender, gender identity and expression, genetic information, HIV/AIDS status, marital status, military status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, protected veteran status, or any other legally protected characteristic.

EEOC Know Your Rights

OCRC Know Your Rights

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University, please call 419-372-8421 or email ohr@bgsu.edu.

BGSU is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

To apply, please visit https://www.schooljobs.com/careers/bgsu/jobs/5518467/fiscal-and-federal-compliance-coordinator

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