Job Details

Radio Dispatcher (FT), IF3NDPTCHPSP

Position Number: 9926241
Location: Glen Ellyn, United States
Position Type: Campus Safety and Police

Radio Dispatcher (FT), IF3NDPTCHPSP

Radio Dispatcher (FT), IF3NDPTCHPSP
The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions.

College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities.

Primary Duties and Responsibilities:
Operates radio, telephone, and/or computer equipment and relays information to appropriate personnel, including the College Police Department. Provides information to faculty, staff, students and visitors.

Receives emergency and non-emergency calls and addresses problems and requests by transmitting information or providing solutions.

Operates radio-paging system for Engineering, Building & Grounds and Custodial Operations.

Monitors various radio frequencies of surrounding local, state and federal law enforcement agencies to keep apprised of developing situations.

Uses radio, phone or computer to send personnel, vehicles, or equipment to appropriate locations.

Notifies Police Department, outside emergency personnel, and college administrators during emergency situations.

Answers routine inquiries and requests for information from visitors, faculty, staff and students.

Issues guest parking permits, distributes college key and identification badges, and processes parking citations.

Respond to lost and found needs to include inventory/storage and retrieval.

Monitors weather alerts, alarm systems, and surveillance cameras and dispatches appropriate personnel as needed.

Records details of calls, dispatches and messages and maintains written logos such as lost and found; overnight parking; building sign-in; key authorization etc.

Assists with training Student Workers.

Other related duties as assigned.

Qualifications:

Education
- High school diploma required.
- Upon hire, successful completion of Telecommunicators Training Program is required within the first 6 months of employment.
- Upon hire, successful completion of LEADS Certification - Basic Course is required within the first year of employment.
- Associate's Degree in Criminal Justice, Social Science preferred; Behavioral Science or Communications preferred.

Experience
- One (1) year of experience in a public sector dispatching position or customer relations position preferred.
- Two (2) years of experience as a public safety dispatcher preferred.

COD Training
- Bloodborne Pathogens
- Hazardous Communications
- Electrical Safety

Working Conditions:

Key telephones, tape recorders, paging encoders, closed circuit television monitors and controls, UHF radios, computer terminals, pagers, rolodex printers, fire and security alarm panels, electronic and manual files.

The pressure to respond quickly and calmly in emergency situations can be stressful.

Shift work requires rotation between days/afternoons and overnights and days off may be assigned on a rotating basis.

May be required to work overtime on short notice.

This position is subject to a pre-employment background and drug screen at the college's expense.

Hours: The schedule will rotate between days, afternoons and midnights

We do not offer visa sponsorship for this position. Candidates must be legally authorized to work in the United States without restriction.

Hiring Range:
Starting salary beginning at $26.88/hourly

If you require assistance or accommodations during the application or interview process, please notify Human Resources by humanresources@cod.edu

Competitive starting pay is dependent on education and experience. College of DuPage also offers a generous benefits plan which includes paid time off, tuition discounts for employees and dependents, medical, dental, vision effective the first day of employment, and retirement benefits in a collaborative and friendly environment.

College of DuPage is an equal opportunity employer. We are committed to diversity and creating an inclusive environment for all employees.

College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.

To apply, visit https://cod.csod.com/ux/ats/careersite/4/home/requisition/3322?c=cod