Job Details

Northeastern University
  • Position Number: 1827602
  • Location: Boston, MA
  • Position Type: Human Resources

Assoc Director - Payroll Services

About Northeastern:
Founded in 1898, Northeastern is a global research university and a world leader in experiential learning. The same commitment to connecting with the world drives our use-inspired research enterprise. The university offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools. Our campuses in Charlotte, N.C., San Francisco, Seattle, and Toronto are regional platforms for undergraduate and graduate learning and collaborative research. Northeastern pursues advanced research in security and materials at the Innovation Campus in Burlington, Massachusetts, and in coastal sustainability at the Marine Science Center in Nahant, Massachusetts.

About the Opportunity:
HRM is committed to building a talent focused organization and to providing best-in-class human resource expertise and customer responsive services that are aligned with Northeastern 2025. In short, HRM's purpose is to make it easy to come to Northeastern and easy to be at Northeastern.

The Associate Director for Payroll Services at Northeastern University reports to the Director for HR Operations Services and is responsible for leading payroll and tax services and performance outcomes for this function within Human Resources Management. Responsible for two direct reports (leads in payroll and tax services) and associated teams and performance outcomes; will oversee and ensure necessary systems, processes, audits and controls are established to support a large and highly-complex, growing, global-focused organization. Ensures all funding and reporting deadlines are met. Delivers exceptional, high-touch customer care and responsiveness; develops and reports on key metrics and drives performance against service level agreements (SLAs).

Education: | Bachelor's degree in related field - Finance, Accounting, Human Resources, Business, required. | Master's degree, preferred | Certified Payroll Professional (CPP), required and must be maintained. (Note: if not present at time of hire, will be required to attain within the first 12-18 months in role) Relevant Experience: | 6 - 8 years of experience in payroll administration experience required, with a minimum of 3-5 years of leadership experience, strongly preferred. | Must have relevant experience in large, complex, multi-state environment. Higher-education, healthcare, or other large, complex industry experience, strongly preferred. Canada and/or other non-domestic experience, strongly preferred. | Experience with non-resident alien tax issues and treaties and the annual tax filings. | Experience with payroll system implementations, system enhancements and/or conversions, and implementing audits, controls, metrics dashboards and service level agreements (SLAs) | Successful leadership of high-performing teams; highly skilled in performance management including individual and team development, training, coaching, improved morale | Demonstrated success developing and implementing successful projects, policies to drive compliance and business optimization of systems.

Salary Grade:

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see

To apply, visit

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