Job Details

Under the general supervision of the ambulatory operations director, the provider program coordinator is responsible for supporting the administrative needs of the UCR School of Medicine faculty/physician practices to ensure maximum utilization of resources and efficient delivery outcomes. Responsible for coordinating operations of the designated site program will work closely and collaboratively with UCR Health providers. Coordinate and manage provider caseload in collaboration with the patient care team to ensure appropriate and timely admissions and discharges. Support the program by coordinating and participating in the development of physician policies and procedures, inter and intradepartmental relationships, internal and external physician and provider communications and other task to maintain quality patient care and positive experience. The incumbent must have the ability to perform and prioritize multiple tasks and work well with internal and external resources. Ensure compliance with regulatory requirements and revenue cycle activities by guiding timely completion of medical records and charge capture; supports and participates in clinical documentation initiatives. For assigned sites, responsible for the UCR Health provider schedule and day to day staffing and forecasts need to support effective and efficient operations while maintaining maximum labor productivity. Monitors the financial performance of the program and seeks opportunity for improvement; ensure timely renewal of licenses and certifications. Please note: Job requires occasional local travel between UCR sites. The budgeted hiring range for this position is up to $67,400.

Data analysis, research and reporting skills.
Proven organizational skills and the ability to effectively manage time and prioritize tasks. Takes initiative. Ability to meet tight deadlines and manage several projects simultaneously, respond rapidly to conflicting priorities, and handle tasks with high degree of accuracy.
Working knowledge of medical center policies and procedures and related legislative, accreditation, licensing and compliance environments.
Strong communication skills; includes verbal, written and active listening. Ability to clearly and concisely communicate clinic rules and regulations.
Demonstrated interpersonal skills with diverse staff and patients. Demonstrated ability to develop working relationships within clinical team.
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Ability to perform all commonly applicable functions in word processing and spreadsheet software. Skills in data management. Ability to use relevant healthcare and clinic operations information technology, including billing systems and medical record documentation.

Familiarity of clinic medical billing practices including coding, billing systems and documentation requirements. Knowledge of ambulatory care clinic practice management including patient care workflows and processes. Demonstrated understanding of medical terminology and clinical knowledge of clinic practice area.

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

• UC Riverside was included in the (August 2018) edition of The Princeton Review's "The Best 382 Colleges."


• Shanghai Jiao Tong University (August 2017) Academic Ranking of World Universities ranked UC Riverside among the top 151 institutions. This survey bills itself as "the most trustworthy precursor of global rankings of the world's top 500 universities."


• In 2016, UCR was recognized for graduation rate success by the Association of Public and Land-Grant Universities (APLU) for achieving near parity across racial-ethnic, socio-economic, and gender boundaries.


• UCR ranks among the Top 15 Public Research Universities in the nation, as identified by the 2017 Washington Monthly.


• In 2017, two separate reports from the Education Trust celebrated UCR as a national leader for African American and Latino student success. UCR was one of just three schools to be named top-performing institutions in both reports and the only California campus recognized among 18 top-performing colleges and universities in the nation for high black student graduation rates.

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview