Job Details

Campus Tech Support Spec I

Position Number: 6463189
Location: Orlando, FL
Position Type: Computing - Support and Training

Campus Tech Support Spec I

Position Number: HR0011.00000
Job Type: Staff
FT/PT: Part Time
Employee Class Description: C3-Staff PT (ed. support)

General Position Description:
Responsible for scheduling equipment, operating a variety of technology and audio-visual equipment, and performing mechanical and clerical duties required to maintain the equipment and usage records.

Grade: 2023
Exemption Status: Non-Exempt
Posting Number: S3440P
Primary Work Location:
If multiple locations, what are the other locations:
Proposed Work Schedule (please note hours subject to change based on business needs): Monday - Thursday: 2:30pm - 7:30pmFriday: 12pm - 5:00pm
Number of Vacancies: 1
Posting Start Date: 08/12/2025
Posting End Date: 8/19/2025
Open Until Filled: No
Temporary Position (Temp or Grant Funded Details):
Salary Range: $17.92 per hour

Essential Job Functions:

1. Coordinate delivery and support of classroom technology needs.

2. Assists students and faculty with computer support and instruction.

3. Assists in providing workshops and small group training related to computer/instructional technologies applications.

4. Provides technical assistance to faculty/staff.

5. Provides on-line/phone technical assistance via phone e-mail at "help" desk.

6. Assists in set up and maintenance of computer hardware.

7. Assists, as required, in resolving equipment, software, network, viruses, and other problems.

8. Assists in providing security and management of the laboratory.

9. Maintains statistics related to users, facilities, and equipment usage.

10. Makes recommendations to supervisor of needed workshops, training aids, hardware and software.

11. Assists in inventory of area software/hardware.

12. Performs other duties as assigned.

13. Coordinates off campus material used by other campuses.

14. Receives and "books" requests for use of audio-visual material and equipment.

15. Logs bookings daily, monthly and the entire session on the computer.

16. Inventory control and documentation.

17. Performs other duties as assigned.

Required Minimum Education:
High school diploma or general education degree (GED).

Required Field of Study:

Other Required Qualifications:

Required License/Certification:

Preferred Education & Field of Study:

Preferred Type of Experience:
Experience providing technical support.
Customer Service Experience.
Experience working in a helpdesk environment.

Preferred Licenses/Certification:

Knowledge, Skills, and Abilities:
Knowledge of various administrative, clerical/secretarial and support activities.

Knowledge of computers and their different programs and operations.

Knowledge and skill in the operation of office equipment, VCRs, computers, televisions, and audio-visual equipment.

Good communication skills and interest in working with
students from diverse backgrounds.

Skill in the use of personal computers and related software.

Ability to communicate orally and in writing.

Ability to operate Microsoft Office programs.

Ability to work with minimal supervision.

Ability to relate effectively with others.

Ability to work in a structured environment with a high degree of attention to details.

Ability to maintain files and records and perform a variety of tasks.

General Working Conditions:
This job primarily operates in a professional office environment. The employee will routinely operate standard office equipment including but not limited to computers, keyboards, mouse, phones, photocopiers, printers, scanners, filing cabinets and fax machines. While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.

Typical physical competencies include but are not limited to frequently remaining stationary, moving, reaching, positioning self and occasionally ascending/descending, lifting/moving objects weighing between 5-15 pounds. This job also entails frequently communicating, discerning and exchanging information, detecting and perceiving objects up close, at a distance, and the ability to adjust focus. Cognitive abilities include but are not limited to frequently using discretion, judgment, reasoning, memory, learning, maintaining confidentiality, comprehension, problem solving, and decision-making.

The typical work environment, physical and cognitive demands listed above are representative of those that must be met by an employee to successfully perform the essential functions of this job. The College has a process to identify and make available reasonable accommodations to enable individuals with disabilities to perform the essential functions.

Job Specific Working Conditions:

Diversity Statement:

To apply, visit https://valenciacollege.peopleadmin.com/postings/40172