Job Details

Senior Cohort Program Manager

Position Number: 6645669
Location: Boston, MA
Position Type: Adult and Continuing Education Programs

Senior Cohort Program Manager

About the Opportunity

JOB SUMMARY

Northeastern University College of Professional Studies seeks a dedicated Senior Cohort Manager to support the Pathmaker program, a state-funded initiative designed to train high school graduates in Massachusetts in essential life sciences laboratory skills. Pathmaker is a comprehensive training program funded by the state of Massachusetts that provides high school graduates with foundational life sciences laboratory skills. The program aims to create pathways into the biotechnology and pharmaceutical industries by preparing participants for roles as laboratory technicians and quality assurance technicians in Massachusetts' thriving life sciences sector.

This full-time, two-year term position plays a critical role in guiding learners from program entry through successful placement in entry-level laboratory technician and quality assurance positions. This role will actively recruit and select students for the program, support students throughout their training experience, build community among participants and other stakeholders by planning engaging program activities and events, and assist with administrative tasks. This role will administer, track, analyze, and report on program data, including student progress during the program as well as post-graduation employment outcomes to continuously improve program efforts. This hybrid role is based on the Boston campus with occasional travel to the training facility in Burlington, Massachusetts. This role requires standard business hours with occasional evening and weekend event participation.

At the College of Professional Studies (CPS - Home | Northeastern University College of Professional Studies), we serve as a dynamic workforce development hub at the intersection of industry and academics. We empower our community of lifelong learners to build successful careers in groundbreaking fields through experiential learning, world-class research, and strategic industry partnerships. Our vibrant, collaborative community transcends traditional boundaries, pairing cutting-edge research with practical workplace wisdom.

CPS is committed to fostering lasting professional connections that cultivate lifelong success, with access to a powerful global network of over 257,000 alumni across 180 countries. Our diverse faculty of scholar-practitioners guide students to create lives aligned with their highest aspirations while developing literacy in technological, data-driven, and human-centered approaches essential for tomorrow's workforce.

As a staff member at CPS, you'll be an integral part of this transformative ecosystem, directly contributing to student success while growing professionally in an environment that values innovation, diversity of thought, and continuous development.

Minimum Qualifications

Knowledge and skills typically acquired through a Bachelor's degree program or relevant training program or working experience
Minimum of 2 years of experience in student services, program management, or workforce development
Experience working with diverse populations and first-generation college students
Strong interpersonal and communication skills
Demonstrated ability to provide empathetic support while maintaining professional boundaries
Proficiency in data collection, analysis, and reporting
Experience with administrative systems and database management

Knowledge of the Massachusetts life sciences industry preferred

Key Responsibilities & Accountabilities

Learner Support Services (60%)

Serve as primary point of contact for learners throughout their training experience
Assist students with Northeastern University administrative processes and paperwork
Provide short-term emergency assistance including travel support and resource connections
Offer emotional support and guidance to help learners overcome personal and academic challenges
Connect students with appropriate campus resources and support services
Facilitate connections between learners and career coaches for career development and job placement

Track post-graduation employment outcomes and maintain alumni relationships

Student Recruitment and Selection (20%)

Interview prospective students to assess readiness, motivation, and fit for the program
Evaluate candidate applications and make selection recommendations
Conduct orientation sessions for new cohorts

Maintain accurate records of applicant pools and selection outcomes

Build Community - Event and Program Planning (10%)

Plan and execute program celebrations, recognition events, and milestone ceremonies
Foster a supportive cohort environment that encourages peer-to-peer learning
Coordinate group activities that build professional networks among participants
Serve as liaison between learners, faculty, and industry partners

Administrative Support and Reporting (5%)

Prepare program reports for state funding agency
Track and document learner progress, completion rates, and outcomes
Collect and analyze program data to support continuous improvement efforts

Other Duties as assigned (5%)

Position Type

Academic Administration

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Compensation Grade/Pay Type:
109S

Expected Hiring Range:
$66,850.00 - $94,427.50

With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Senior-Cohort-Program-Manager_R136019