Job Details
Software Asset Manager
Software Asset Manager
Requisition Number: 68181
Location: Boulder Colorado
Employment Type: University Staff
Schedule: Full Time
Posting Close Date: 09-Nov-2025
Date Posted:
Job Summary
The Office of Information Technology encourages applications for a Software Asset Manager! This role is responsible for the campus Software Asset Management (SAM) program, which joins the comprehensive campus IT Asset Management (ITAM) function. The SAM program tracks and manages the financial, licensing, and contractual aspects of IT software assets through their lifecycle and collects and uses data about usage and coverage to right-size software license agreements, recapture licenses, and manage the amount and type of applications in the software portfolio. SAM programming also provides proactive, customer-facing services to CU Boulder including a cohesive software catalog and knowledge resources, internal chargeback and cost-sharing models, internal software sales, and data to support enterprise business decisions. SAM develops, implements, and guides process to support all program functions and administers technical tools to supervise, license, and distribute software. The program also manages software audit response and audit risk mitigation and provides regular SAM risk-assessments to leadership.
The Software Asset Manager helps drive decisions regarding software licensing models and terms that have a direct impact on the CU Boulder's business functions and mission. This position regularly collaborates with finance, procurement, legal, and IT security staff. CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
Who We Are
Vision:
- OIT will be valued by campus as a strategic, inclusive and innovative partner in advancing learning and discovery in order to enable CU Boulder to be a best-in-class public university.
- OIT enables campus priorities by providing high-value IT services and solutions.
- Trust, as a foundation for how we engage with one another and with campus partners, along with
- Passionate curiosity in how to better support the campus and our partner's while
- Fostering empowerment and authentic engagement among ourselves and
- Celebrating inclusivity that promotes a sense of belonging while acknowledging that each person is unique and valued.
- OIT will advance learning and discovery by delivering high-value reliable IT services and solutions that:
- Provide a fluid and adaptable academic and student experience
- Enable research competitiveness and
- Deliver core infrastructure and enterprise IT services for business efficiency.
What Your Key Responsibilities Will Be
Software licensing, distribution, and compliance
- Coordinate responses to audits including internal and vendor inquiries.
- Provide support in ensuring software compliance through data review, reporting, helping identify risks and recommend corrective actions.
- Curate and publish the software catalog (available list of software titles offered to faculty, staff, and students) and ensure its availability.
- Maintain an inventory of OIT software.
- Develop appropriate distribution methods for software to customer populations.
- Provide access rights and provisioning for customer populations, including administrators and users of the software.
- Supervise individual software sales (to institutional accounts within campus, whether to units or individuals; and to individuals, including students, faculty, and staff, who use personal payment options).
- Identify inefficiencies or required changes within the SAM program and make suggestions to improve or supplement processes as necessary.
- Maintain internal and external documentation, including the customer-facing website, and IT knowledge resources.
- Work on developing campus software standards.
- Seek out new opportunities for providing software licensing services and standard processes to the campus community.
- Play a key role in the implementation of the Software Asset Management tool, driving assigned deliverables and supporting overall project success.
- Work on projects around enterprise software, working closely with service managers, business owners, and subject matter experts.
- Manage campus software contracts and distribute information about contracts appropriately.
- Engage partners to obtain and confirm crucial information.
- Track, maintain, and coordinate license and maintenance agreement renewals and new agreements, including negotiation, procurement, and compliance for managed software.
- Function as primary point of contact for each managed software vendor.
- Collaborate with contract and procurement colleagues to assist with developing statements of work (SOWs) and contract statements.
- Provide timely, proficient, and professional responses to advanced support cases.
- Coordinate large scale incident response for managed software and related services.
- Provide backup and overage support for the Software Licensing Professional's duties, and for the software-related duties of the ITAM Coordinator.
What You Should Know
- Visa sponsorship is not available.
- This position is in a hybrid modality.
What We Can Offer
- The salary range is $115,400 to $129,819 annually.
Benefits
At the University of Colorado Boulder, we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County's largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage program.
Be Statements
Be empowered. Be strategic. Be Boulder.
What We Require
- Bachelor's degree from an accredited University. A combination of education and/or related experience may be substituted for the degree on a year for year basis.
- At least 5 years of professional experience in software asset management.
- Familiarity with SAM specialty tools, such as ServiceNow, Flexera, Ivanti, or Snow License Manager.
- Experience using ServiceNow or similar ITSM tool.
- Certification for Software Asset Management, Asset Management, or ITIL/ITSM or the willingness to become certified within one year.
What You Will Need
- Transformative and execution driven approach.
- Ability to work with partners on gathering and deciphering business requirements.
- Robust interpersonal skills and comfortable working in an environment of shared governance.
- Strong written and verbal communication skills, with the ability to connect with both technical and non-technical teams.
- The ability to understand and simplify sophisticated information to support decision making.
- Strong quantitative, analytical, problem-solving skills, including the ability to accumulate, organize, and assimilate large amounts of information.
- Strong troubleshooting and problem-solving skills.
- Advanced experience with Excel and databases, and experience with cloud-based management apps.
Special Instructions
To apply, please submit the following materials:
1. A current resume.
2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
We may request references at a later time.
Please apply by November 9, 2025, for consideration.
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.
In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
To apply, visit https://jobs.colorado.edu/jobs/JobDetail/Software-Asset-Manager/68181
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