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Salesforce Technical Administrator

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Position Number: 6690965
Location: Denver, CO
Position Type: Computing - Network/System Administration

Salesforce Technical Administrator

University of Colorado Denver

Salesforce Technical Administrator-38152

University Staff

Description

Join Our Team and Make a Difference in Higher Education!

At the System Administration office at the University of Colorado, we are dedicated to building a workplace where everyone feels valued, supported, and empowered to thrive. Our office is committed to fostering a culture where employees find community, a sense of belonging, and the opportunity to contribute meaningfully to our mission and purpose.

By joining our team, you'll have a direct impact on shaping the future of higher education. In addition to the Office of the Board of Regents, the University of Colorado's system administration includes 19 units that provide essential services to CU's campuses in Aurora, Boulder, Colorado Springs, and Denver, as well as the Office of the President. While not a part of any one campus, we are proud to serve in the centralized office for the University system. Together, we ensure CU continues to deliver outstanding education, groundbreaking research, and valuable service to our communities.

We believe in creating an environment where the unique experiences and perspectives of everyone are embraced, enriching the work we do and the strategic outcomes we pursue. If you're passionate about making a difference, contributing to a dynamic team, and supporting a mission that matters, we encourage you to apply and be part of our journey. Learn more about CU System Administration.
Position Summary:
The University of Colorado's (CU) Office of Advancement manages and coordinates administrative functions that support the campus-based fundraising field staff. These functions include communications, data management, CRM operations, reporting & analytics, estate gift planning, gift processing, marketing, research, and other services. These centralized services place the institution in an optimal position to attract substantial support from the philanthropic sector.

The Salesforce Technical Administrator is a member of the CU Ascend Administration Team (CAAT), responsible for hands-on configuration and development within the university's Salesforce ecosystem. This position supports the delivery of scalable, reliable, and user-centered solutions across multiple Salesforce products, including Ascend, Sales Cloud, and Service Cloud.

This role requires strong admin capabilities and foundational Apex development skills. The ideal candidate will be eager to grow into more advanced development and architectural responsibilities over time. This position reports to the Solutions Architect and Team Manager and is exempt from the State of Colorado Classified Staff system.

Where You Will Work:
Applicants must be Colorado residents or able to relocate to Colorado within a month of starting employment with University of Colorado System Administration.

The CU System Office of Advancement follows a "flexibility first" approach to work that defines how we manage and make use of in-person time. As a fully remote position within the state of Colorado, this role will work remotely with the exception of four separate callback weeks per year- when all our colleagues are expected to be together in the office. During callback weeks, this role is expected to work from the CU System office at 1800 Grant St. in Denver, Colorado. Any additional in-office time will be determined by this role's manager.

Please note, leadership may adjust in-office work requirements with a minimum of three months' notice before any change can be implemented.
Equal Opportunity Statement:CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.Duties & Responsibilities:
Primary Responsibilities

Configure and maintain Salesforce objects, fields, page layouts, validation rules, flows, and other declarative tools with direction and support from team leadership.
Contribute to Apex development tasks including triggers, classes, and Lightning Web Components under guidance of senior technical staff.
Manage user roles, profiles, permission sets, and security settings.
Support data quality through automation, validation, and cleanup processes.
Participate in sprint planning, backlog grooming, and QA coordination.
Maintain platform documentation and contribute to release readiness.
Assist with integration support and system optimization efforts.
Collaborate with cross-functional teams to translate business needs into technical solutions.

Secondary Responsibilities

Participate in technical design discussions and propose scalable solutions.
Support testing and deployment activities across environments.
Contribute to end-user documentation and training materials.
Engage in professional development to expand technical depth and architectural understanding.

What We Offer:
Salary: The anticipated hiring range has been established at $105,000-$115,000.

CU System Administration takes into consideration a combination of the selected candidate's education, training and experience as it relates to the position, as well as the position's scope and complexity, internal pay equity and external market value when determining a salary level for potential new employees.

Benefits: With our unparalleled range of benefits, including top-notch healthcare, comprehensive wellness programs, enriching professional development, and a dynamic work-life balance, we ensure your holistic growth and happiness.

No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.
Disability, Life, Vision Insurance options.
Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.
Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.
Embrace a healthy work-life balance with ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.
6 weeks of parental leave to adjust to the joys of parenthood.
A tuition benefit program for you and/or your dependents.
Free RTD EcoPass and Free Onsite Parking at our 1800 Grant Street Office.
Many additional perks & programs with the CU Advantage.

Additional taxable fringe benefits may be available.

For more information on benefits programs, please review our Comprehensive Benefits Guide.

Access our Total Compensation Calculator to see what your total rewards could be at CU. (This position is a University Staff position)
Qualifications:
Minimum Qualifications:

Please ensure your resume includes any and all relevant experience to be accurately assessed against these qualifications. You must meet all minimum requirements listed at the time of application to be considered for this role.

Bachelor's degree in Computer Science, Information Systems, or related field. Education requirement may be substituted on a year-for-year basis with directly related experience.
Two (2) years of experience as a Salesforce CRM system administrator.
Salesforce Administrator Certification.
Demonstrated experience with Apex development (e.g., coursework, projects, or professional contributions).

Preferred Qualifications:

Additional Salesforce certifications (e.g., Platform App Builder, Advanced Admin).
Experience with Salesforce Ascend or Education Data Architecture (EDA).
Exposure to DevOps tools and practices (e.g., Gearset, CI/CD).
Experience in a higher education or nonprofit environment.
Interest in growing toward technical architecture or solution design.

Knowledge, Skills, and Abilities:

Strong understanding of Salesforce administration and configuration.
Foundational Apex development skills and willingness to grow in this area.
Ability to troubleshoot and resolve platform issues independently.
Strong communication and collaboration skills across technical and functional teams.
Attention to detail and commitment to documentation and process standards.
Ability to learn and apply new technologies and development practices.
Interest in contributing to long-term system design and architecture.

Certifications:

Salesforce Administrator Certification (required)
Salesforce PD1 certification (preferred)

How to Apply:
For full consideration, please attach the following as separate documents to your application:

A resume including any and all relevant experience to be accurately assessed against the qualifications listed in the posting.

Please ensure you check the "Job Specific Attachments" box next to each document on the "Required Documents" page of the application for the appropriate documents to be attached.

Per the Colorado Job Application Fairness Act, you are not required to provide your date of birth, dates of school attendance, or dates of graduation on your resume or cover letter. If an application requires additional materials, such as a transcript or certification, you may redact identifying information relating to your date or birth, dates of school attendance, or dates of graduation.
When to Apply:For full consideration completed applications must be submitted byMonday, November 10th. Reference checking is a standard step in our hiring process. You may be asked to provide contact information, including email addresses, for up to five references as part of the search process for this position. *Please note: All application materials must be submitted through CU Careers; emailed materials will not be considered.*Sponsorship Statement:We are unable to sponsor applicants for work visas for this position.Background Check Statement:The University of Colorado is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial history, motor vehicle history and/or fingerprinting background check. The Immigration Reform and Control Act requires that a verification of employment eligibility be documented for all new employees by the end of the third day of work. The University of Colorado is committed to diversity and equality in education and employment.ADA Statement:We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: systemhr@cu.edu.

Application Materials Required: Resume/CV

Job Category: Information Technology

Primary Location: Denver

Department: S0001 -- System Administration - 50206 - Advancement Operations

Schedule: Full-time

Posting Date: Oct 31, 2025

Unposting Date: Ongoing

Posting Contact Name: systemhr.recruiting@cu.edu

Posting Contact Email: systemhr.recruiting@cu.edu

Position Number: 00819735

To apply, please visit: https://cu.taleo.net/careersection/2/jobdetail.ftl?job=38152&lang=en