Job Details

MVS Site Representative

Position Number: 6737671
Location: Augusta, GA
Position Type: Admissions/Enrollment

MVS Site Representative

Job ID: 292635
Location: Summerville Campus
Full/Part Time: Full Time
Regular/Temporary:

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About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University-

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

The Office of Military and Veteran Services (MVS) creates an educational experience for our military-connected students and their families by providing student-centered customer service, open communication, and educational benefit processing.

Job Summary

The Office of Military and Veteran Services at Augusta University is seeking a dynamic, student-centered, and professional individual to provide excellent customer service directly to prospective and new students from the Fort Eisenhower population and their families seeking to attend Augusta University. As a primary customer service contact for the Fort Gordon site of Military and Veteran Services, this position works closely with daily operations of student support and advocacy in promoting the enrollment goals of the University. The Fort Eisenhower Site Representative will use knowledge of military enrollment services provided for active-duty personnel, veterans and their dependents in serving these students in a dynamic way and supporting the goals of Enrollment Management Division and the Office of Military and Veteran Services. Come and join a team that is energetic, vibrant and student-centered.

Responsibilities

CUSTOMER SERVICE: Assist service members and their dependents with all enrollment service functions such as recruitment, admissions, financial aid and information regarding degree offerings.

EDUCATION/DATA REPORTING: Certification of educational benefits for veterans and maintain educational enrollment information in the various branches of service portals for active duty military.

ADVISORY SERVICES: Provide educational advisory services to students at Fort Gordon.

REGULATION/GUIDELINES: Adhering to state and federal regulations and guidelines, which ensure compliance. Be knowledgeable and compliant with state and federal regulations admissions, certification of benefits, and federal student aid eligibility. Be knowledgeable and compliant with HR rules and regulations for management of personnel

PROVIDE SUPPORT: Will be the backup at Fort Eisenhower for the MVS Site Coordinator and may be required to fulfill other functions at the request of the MVS Site Coordinator or the Director of Military and Veteran Services.

: Perform other duties as assigned.

Required Qualifications

Bachelor's degree from an accredited college or university and one year of similar experience OR Associate's degree from an accredited college or university and three years of related experience.

Preferred Qualifications

Military service and/or experience dealing with military personnel. Proven relationship building military command. Military Service and/or experience supporting various military populations. Experience in BANNER, SLATE, and/or CRYSTAL reports, is preferred.

Knowledge, Skills, & Abilities

KNOWLEDGE
Proficient in Microsoft Office and other computer software/databases.
Knowledge of military enrollment services provided for active-duty personnel, veterans and their dependents.

SKILLS
Excellent interpersonal, written, and verbal communication skills.
Detail-oriented with strong prioritization and organizational skills.

ABILITIES
Ability to maintain confidentiality.
Ability to apply professional judgement under minimal supervision
Proven ability to understand and implement complex policies and procedures.

Shift/Salary/Benefits

Shift: Days; M-F

Pay Band: B6

Salary: $18.85/hourly-$20.95/hourly

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today! https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=292635&PostingSeq=1