Job Details

Quality Assurance and Compliance Analyst

Position Number: 6936125
Location: Augusta, GA
Position Type: Assessment, Accreditation, and Compliance

Quality Assurance and Compliance Analyst

Job ID: 295239
Location: Summerville Campus
Full/Part Time: Full Time
Regular/Temporary:

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About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University-

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

The success of Augusta University and its students is inextricably linked to the success of our faculty. In the Office of Faculty Affairs, we are dedicated to creating an environment and culture that promotes the success of our faculty, beginning with recruitment and hiring, and continuing throughout their career.

Job Summary

The Quality Assurance and Compliance Analyst will ensure compliance with State Authorization and federal regulations by carrying out all communications, database maintenance, and reporting necessary to ensure that Augusta University's programs receive the authorizations, waivers, or other documentation required to operate legally in the states and territories of the United States, as well as foreign jurisdictions, as required. This includes oversight for online degree programs, online courses offered to non-matriculated students' clinical education, as well as postgraduate and continuing education programs. This individual will work with academic departments to ensure each online and licenser program meets federal reporting requirements. This position will also play a key role in quality assurance processes for hybrid and online learning. Responsible for managing campus-wide compliance efforts to meet regulatory requirements for distance education activities. Research and implement best practices related to regulatory compliance in collaboration with various university administrators and colleagues from other organizations.

Responsibilities

STATE AUTHORIZATION RECIPROCITY AGREEMENTS: Assure compliance with State and federal Authorization regulations related to distance education by maintaining a database of current requirements for all states, territories, and other jurisdictions relevant to the conduct of online/distance educational activities by institutions of higher education based in other jurisdictions. Maintain a database of Augusta University's operations outside of Georgia. Conduct all necessary communications with the state and other jurisdictions as required to obtain and maintain necessary authorization to conduct educational activities. SARA responsibilities include the following. Conduct thorough research into state, federal, and international authorization requirements. Lead campus-wide efforts to provide mandatory disclosures and notifications to students regarding distance education programs leading to professional licensure or certification, as mandated by NCSARA and federal law. Audit academic units to verify the provision of public disclosures and ensure compliance by incorporating necessary language into academic websites. Develop and maintain tools for tracking and guiding university partners on regulatory compliance. Proactively monitor updates in state authorization to ensure strict adherence to federal and state regulations. Participate in ongoing professional development programs focused on compliance.

STATE AUTHORIZATION AND LICENSURE: Carry out all applications, communications, database maintenance, and reporting necessary to ensure that AU provides general and direct notifications to prospective and enrolled students whether the institution's curriculum meets state educational requirements in each state for programs leading to professional licensure or certification, regardless of modality of instruction. Gather pertinent documents and data from university partners to support state applications, surveys, and membership renewals. Serve as a liaison between AU and state regulatory offices concerning NC-SARA and professional licensure disclosures. Advise academic leaders on compliance policy changes and recommend corrective actions to maintain compliance and licensure in all U.S states and territories.

QUALITY ASSURANCE: Develop, implement, and maintain quality assurance processes, procedures, and documentation related to hybrid/online learning and digital instructional materials. Examples might include faculty certification to teach online, Quality Matters course reviews, online teaching observations, and accessibility of digital instructional materials.

REVIEW OF ONLINE PROGRAMS: Manage the process for initiating approval for online programs.

GOML UPDATES: Work with all Augusta University academic units to maintain and update Georgia on My Line (GOML) web information.

FACULTY CREDENTIALING RESPONSIBILITIES: Conduct a thorough review of all faculty credentials for all fall and spring semesters. Learn the basic functions of the AU Faculty Activity Capture Tool (PACT). Become fully familiar with SACS/COC Faculty Credentialing Standards. Develop a communication strategy for faculty credentialing issues.

: Perform other duties as assigned.

Required Qualifications

Bachelor's degree from an accredited college or university with three years' experience in higher education working in compliance with online programs.

Preferred Qualifications

Master's degree from an accredited college or university with three years of extensive work in higher education compliance and/or accreditation of online programs. Experience working in a higher education professional development unit or academic affairs. Knowledge of higher education policy and/or regulations, such as State Authorization and Reciprocity Agreements. Education, training, and/or experience as a paralegal, or that which leads to the understanding of legal jargon used in state/federal regulations, policies, and procedures. Experience in web design and/or use of content management systems. Experience using online learning quality assurance processes and rubrics, such as those associated with Quality Matters.

Knowledge, Skills, & Abilities

KNOWLEDGE
Proficient in Microsoft Office and other computer software/databases.
Knowledge of higher education policy and/or regulations, such as State Authorization and Reciprocity Agreements.
Experience working in cross-departmental collaborative teams and the ability to synthesize complex and/or varied information.
Experience using online learning quality assurance processes and rubrics, such as those associated with Quality Matters.

SKILLS
Excellent interpersonal, written, and verbal communication skills.
Detail-oriented with strong prioritization and organizational skills.
Effective problem-solving and analytical thinking skills.
Excellence in customer service.

ABILITIES
Ability to maintain confidentiality.
Self-directed learner with the ability to stay current on State Authorization and Licensure requirements and other federal and state regulations and/or guidance relevant to the position.
Ability to create, implement, communicate, and maintain processes, procedures, and record keeping pertinent to job functions.
Ability to simultaneously manage multiple large and complex projects.
Ability to work collaboratively with a wide range of individuals.
Ability to focus on tasks and priorities in a dynamic environment, despite frequent interruptions.
Ability to work independently with minimal oversight.
Ability to create and maintain a database using campus-approved software.
Demonstrated ability to produce quality documentation and consistently meet deadlines with impeccable attention to detail.

Shift/Salary/Benefits

Shift: Days; M-F (Work outside of the standard business hours may be required)

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=295239&PostingSeq=1