Job Details
Assistant Director for Operations (Evenings/Weekends) - 003561

Assistant Director for Operations (Evenings/Weekends) - 003561
Western Carolina University
Department: Campus Activities
About WCU:
Western Carolina University continues to rank high on Forbes Best Employers lists each year. Including:
2025 - Ranked 1st in the top 100 employers in North Carolina in Forbes Americas Best Employers by State list.
2024 - Ranking in the top 8.5% on Forbes Americas Best Midsize Employers list, WCU was ranked 34 out of the top 400 employers across all industries.
2023 - Ranked in the top 20% on Forbes Americas Best Midsize Employers list, WCU was ranked 97 out of the top 500 employers across all industries.
2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes Americas Best Employers by State list.
Western Carolina University is the UNC systems westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.
Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.
WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.
2025 - Ranked 1st in the top 100 employers in North Carolina in Forbes Americas Best Employers by State list.
2024 - Ranking in the top 8.5% on Forbes Americas Best Midsize Employers list, WCU was ranked 34 out of the top 400 employers across all industries.
2023 - Ranked in the top 20% on Forbes Americas Best Midsize Employers list, WCU was ranked 97 out of the top 500 employers across all industries.
2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes Americas Best Employers by State list.
Western Carolina University is the UNC systems westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.
Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.
WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.
Position Summary:
The primary location of this position is on-site in Cullowhee, NC.
Reporting to the Senior Assistant Director for Operations, the Assistant Director for Operations (Evening and Weekends) provides support for day-to-day operations and events held in Campus Activity operated spaces during Evening and Weekend hours. During normal shift hours, this position will act as the professional staff for all events designated by the Event Management policies and procedures. It will coordinate with campus partners and third-party contractors and vendors to ensure event success.
The Assistant Director for Operations will recruit, train and supervise a staff of 10-20 student tech crew members, schedule the student tech crew staff to set-up, run, and strike designated events, and evaluate and provide feedback to student tech crew members job performance on an on-going basis. This position will serve as mentor/coach when needed in support of professional development for student staff, and collaborate with the Senior Assistant Dir. For Operations to create a training program for student tech crew members.
The Assistant Director for Operations will review information for event set-ups to ensure accuracy and completeness before student tech crews set up an event and/or activity, directly manage and serve as a resource for set-up of events and activities within DCA operated spaces and approved designated areas and provide support for additional designated WCU events as needed. It will assist in maintenance and equipment updates to enhance DCA programs and the University Center as well as review and provide recommendations to update DCA policies.
Reporting to the Senior Assistant Director for Operations, the Assistant Director for Operations (Evening and Weekends) provides support for day-to-day operations and events held in Campus Activity operated spaces during Evening and Weekend hours. During normal shift hours, this position will act as the professional staff for all events designated by the Event Management policies and procedures. It will coordinate with campus partners and third-party contractors and vendors to ensure event success.
The Assistant Director for Operations will recruit, train and supervise a staff of 10-20 student tech crew members, schedule the student tech crew staff to set-up, run, and strike designated events, and evaluate and provide feedback to student tech crew members job performance on an on-going basis. This position will serve as mentor/coach when needed in support of professional development for student staff, and collaborate with the Senior Assistant Dir. For Operations to create a training program for student tech crew members.
The Assistant Director for Operations will review information for event set-ups to ensure accuracy and completeness before student tech crews set up an event and/or activity, directly manage and serve as a resource for set-up of events and activities within DCA operated spaces and approved designated areas and provide support for additional designated WCU events as needed. It will assist in maintenance and equipment updates to enhance DCA programs and the University Center as well as review and provide recommendations to update DCA policies.
Knowledge, Skills, and Abilities Required for this position:
- Organizational & Communication Skills - Strong organizational skills with attention to detail; excellent written and verbal communication and interpersonal skills; outstanding customer service abilities; ability to prioritize workload by volume and urgency.
- Leadership & Team Management - Ability to effectively supervise and lead a team of student workers; experience with live events and crowd management techniques.
- Technical & Facilities Knowledge - Knowledge of sound equipment and operating a live concert sound system; general knowledge of facilities maintenance; capable of lifting 50 lbs.
- Software Proficiency - Working knowledge of 25Live or other event reservation software; proficiency in Microsoft Suite (Word, Excel, etc.).
Minimum Qualifications:
Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
Bachelors degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Bachelors degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Preferred Qualifications:
Position Type: Permanent Full-Time
Special Instructions to Applicants:
Applicants must apply online in order to be considered. Please include a cover letter, resume, and a list of references (with complete contact information).
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
Applicants must upload a DD-214 if claiming Veterans Preference.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.
All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
Applicants must upload a DD-214 if claiming Veterans Preference.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.
All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
AA/EOE
Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.
University Safety
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
To apply, please visit: https://jobs.wcu.edu/postings/33457
Copyright 2025 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-1f199d45e9d57348a924de348de6de05