Job Details
Student Services Assistant (SSTC)
Student Services Assistant (SSTC)
Salary: $3,829.00 - $4,844.00 Monthly
Job Type: Classified Full Time
Job Number: 20260407
Closing: 4/30/2026 11:59 PM Pacific
Location: Merced College, CA
Department:
Join the dynamic Student Success Program at Merced College as a Student Services Assistant! In this role, you will work directly with faculty and students, providing essential support to ensure their success. As a key member of the Student Success and Tutorial Center (SSTC), you will help connect students with academic support services, offer personalized assistance both in-person and online and facilitate student success workshops and class presentations. We are seeking a friendly, customer service-oriented individual with exceptional communication skills, who thrives in a fast-paced environment and enjoys helping others succeed. If you're passionate about making a positive impact and eager to be a part of a dedicated team committed to student engagement and success, apply now!
As you consider this opportunity, know that Merced College is more than a community college - we are a catalyst for transformation, redefining higher education and setting new standards for excellence. Serving nearly 20,000 students each year, we are proud to be a leading center of learning and opportunity in California's Central Valley.
Founded in 1962, Merced College blends a strong tradition of academic excellence with forward-thinking innovation to create an inclusive and engaging environment for students and employees alike. Committed to the well-being, growth, and professional success of our team, we foster collaboration and a supportive culture where every employee is empowered to make a difference. Located in the heart of California's Central Valley, the City of Merced offers a welcoming community of more than 90,000 residents, with easy access to the Bay Area, Sacramento, and Yosemite National Park.
If you are passionate about innovation, equity, and student success, we invite you to join the Merced College team.
Merced College Mission
At Merced College, students are our focus, and we are known by their success. We transform lives through education and workforce development.
Merced College Vision
Enriching our community through educational experiences and support services:
- Degree/Certificate Programs
- Transfer
- Career Technical Education
- Workforce Training
- Lifelong Learning
- Basic Skills
- Community Engagement
Salary Schedule
Range 16
40 hours/week12 months/year
General Description
Under general supervision, provides student services, performs technical functions in the area to which assigned, and does related work as required.
Examples of Duties
Representative Duties:
- Accepts and evaluates applications of potential program participants
- Interviews potential participants and completes preliminary determination of eligibility to participate in program involved
- Assists with the college testing program and monitoring of students in area of responsibility
- Coordinates area of specialty with community, state and federal agencies
- Plans and organizes workshops, orientations, and in-service training
- Assists students by providing information regarding the types of services available
- Gathers and compiles data regarding needs and status of students
- Assists students with applications and checks applications for accuracy and completeness
- Keeps books and records of monies received and expended in preparation for audits by funding agencies
- Coordinates with instructional departments and reviews students' status
- Provides a variety of administrative relief for program administration
- Assists in compilation and preparation of reports
- Writes letters and follows through on details
- Assists with budget preparation and securing of funding from outside agencies
- Other duties as assigned
Knowledge of:
- Office practices, procedures and equipment
- Computer data base and network operations
- Student Information Systems/Enterprise Resource Planning
Ability to:
- Learn and apply the principles of individual appraisal including interview techniques
- Learn, communicate and apply pertinent laws, rules and regulations
- Compile and analyze data
- Complete forms necessary for making application for funds and/or services
- Maintain complex records requiring effective accountability and accurate controls
- Prepare reports
- Communicate effectively orally and in writing
- Perform a variety of clerical duties
- Make comparisons and computations quickly and accurately
- Deal with the public effectively
- Assigns work, trains, and/or supervises student workers
- Work cooperatively with others
- Promote and incorporate culturally affirming DEIA and anti-racist principles to nurture and create a respectful, inclusive, and equitable learning and work environment. In conducting their duties, staff members shall respect and acknowledge the diversity of students and colleagues
Typical Qualifications
Required:
Education/Training/Experience
- High school diploma OR GED AND one (1) year of applicable experience OR
- The equivalent education and experience
- Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.
Physical Demand and Working Environment
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job functions.
Environment
Work is performed primarily in an office environment with some travel to different sites; incumbents may be required to work extended hours including evenings and weekends.
Physical ability to:
- Hear and understand speech at normal levels
- Communicate so others will be able to clearly understand normal conversation
- Read printed matter and computer screens
- Stand or sit for prolonged periods of time
- Bend and twist, stoop, kneel, crawl, push, pull
- Reach in all directions
- Work at a desk, conference table or in meetings of various configurations
- Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard
Vision
See in the normal visual range with or without correction
Hearing
Hear in the normal audio range with or without correction
Supplemental Information
How to Apply:
- Submit a complete application by the closing date/time on the Merced College career pages at https://www.governmentjobs.com/careers/mccd/transferjobs
Required Documentation:
- Letter of interest addressing your qualifications for the position (cover letter)
- Resume
- List of three professional references (no reference letters permitted)
Only the required documentation as listed above will be accepted for this recruitment. Any additional documentation will be removed from your application profile.
Interview Information
Applicants deemed highly qualified for the position will be invited to participate in onsite oral interviews conducted by a screening committee. A limited number of candidates will be selected to move forward to the interview stage.
Interviews are scheduled for May 12, 2026 with final, in-person interviews scheduled for May 13, 2026
Employee Benefits
Health benefits for the employee and all their eligible dependents cost employee's only $12 per month and provide access to PPO medical coverage, PPO dental coverage, VSP Vision coverage, and more! Please visit our Merced College Benefits Website for more details about our incredible employee benefits. In addition, sick leave and retirement benefits are also provided.
Condition of Employment
The selected candidate must be fingerprinted and tested for tuberculosis at his/her own expense prior to the start of employment. In compliance with the Immigration Reform Act of 1986, all new employees are required to verify their identity and the right to work in the United States. All offers of employment are subject to approval by the Board of Trustees. The applicant must be able to perform the essential functions of the position with or without reasonable accommodations.
Individuals with disabilities may request any needed accommodation to participate in the application process. Please submit your request with your application to the Human Resources Office.
Merced Community College District is an Equal Opportunity Employer
To apply, visit https://www.schooljobs.com/careers/mccd/jobs/5297662/student-services-assistant-sstc
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