Job Details

Assistant Manager - Campus Connection/UVU Post Office

Position Number: 7278612
Location: Orem, UT
Position Type: Conference and Events Administration

Assistant Manager - Campus Connection/UVU Post Office

Salary: $39,838.00 - $46,869.00 Annually
Job Type: FT Nonexempt Salaried Staff
Job Number: FY2606155
Closing: 7/12/2026 11:59 PM Mountain
Location: Main Campus - Orem
Division: VP Student Affairs

Position Announcement

Are you a people-person with strong organizational skills and a talent for keeping operations running smoothly?

Utah Valley University is seeking a service-driven and detail-oriented Assistant Manager to help lead Campus Connection-UVU's central hub for ID cards, ticketing, Front of House support, lost & found, temporary signage, and the USPS Contract Postal Unit (CPU). This role ensures daily operations are consistent, efficient, and student-focused.
What You'll Be Doing:

Oversee daily operations across Campus Connection services.
Support Front of House operations, including event staffing and patron experience.
Assist with event setup and coordination in the Etix ticketing system.
Supervise, train, and support student and part-time staff.
Serve as a USPS Contract Postal Unit (CPU) postal clerk, ensuring compliance with USPS regulations and audit requirements.
Manage temporary signage requests and oversee campus lost-and-found services.
Complete daily deposits accurately and on time in accordance with university cash handling procedures.
Collaborate with the Management Team to support staff training, communication, and operational consistency.

What We're Looking For:

Bachelor's degree or a combination of education and experience (4 years total).
Strong leadership, customer service, and organizational skills.
Ability to manage multiple priorities in a fast-paced, public-facing environment.
Highly detail-oriented with a proven commitment to accuracy, quality, and compliance standards.
Proficiency with Microsoft Office and enterprise systems.

Bonus Points If You Have:

Experience with Etix or other ticketing systems.
Experience with Entrust Instant ID or Transact.
Experience with USPS retail services or Contract Postal Unit operations.
Experience in higher education or campus services.

The Perks:

Work in a student-centered environment.
Be part of a collaborative and supportive team.
Contribute directly to the campus experience.
Opportunities for professional growth.

Ready to make campus operations run seamlessly? Apply today and bring your leadership to UVU's Campus Connection.

Summary of Responsibilities

Staff Supervision and Training: Assists the manager with the day-to-day operation of student and part-time staff, including hiring, discipline, performance, scheduling, staffing, and termination of Campus Connection/USPU CPU employees, under the manager's direction. Works with the Manager to create and implement training for all unit employees.
UVU ID System and Ticketing Operations: Assists the manager with daily operations of the UVU ID system, including ID Works, Lenel, Blackboard, and the UTA Transit upload system. Supports daily operations and balancing of university ticketing systems.
Campus Signage and Policy Compliance: Assists the manager with managing the approval, scheduling, and posting of all campus temporary signage. Ensures compliance with UVU Policy 161 - Freedom of Speech. Coordinates staff for the placement and pick-up of all outdoor signage.
CPU Mail Clerk: Serves as CPU Mail Processing Clerk: sells stamps, processes incoming and outgoing mail, performs clerical tasks, provides customer support for mail-related inquiries, ensures all mail is handled with care to protect sensitive data, and adapts to technological advancements to maintain efficiency.
Event Ticketing Support: Assists the manager with event ticketing setup and logistics, ensuring smooth coordination and execution of ticketing operations for campus events.
Performs other duties as assigned.

Qualifications / Licenses / Certifications

Graduation from an accredited institution with a bachelor's degree in a related field or a combination of education and/or experience related to the summary of duties totaling 4 years.

Preferred Qualifications:
Experience with Transact, ID card production software, Microsoft Suite, ticketing software, and USPS Retail Services.

Knowledge / Skills / Abilities

Knowledge

Proficiency with office software, including Microsoft Office; familiarity with web-based search techniques, social networking culture, and related communications processes.
Knowledge of financial/business techniques.
Knowledge of daily cash operations.
Knowledge of principles, methods, and techniques of effective organizational staffing, supervision, and personnel practices, including staff development and training.
Knowledge of state and federal regulations and rules for identification.
Knowledge of Datacard IDWorks production and design systems.
Knowledge of the Blackboard Transaction system.
Knowledge of generally accepted accounting principles.
Demonstrated experience with Banner and spreadsheets.
Knowledge of supplies, equipment, and/or services with ordering and inventory control.

Skills

Skills in organization, database management, and coordination.
Skills in records management.
Skills in report-writing and record-keeping.
Interpersonal problem-solving and decision-making skills.
Skills in working with computer software and hardware.
Excellent customer service skills.
Excellent leadership, supervisory, organizational, and conflict resolution skills to develop a well-functioning team.

Abilitie

Strong work ethic with the ability to work effectively with little supervision.
Ability to lead and direct others.
Ability to work in a team.
Ability to creatively and independently problem-solve by prioritizing, organizing, and multitasking while under pressure.
Ability to meet and work with people of various backgrounds.
Ability to follow verbal and written procedures and instructions.
Ability to communicate effectively, verbally, and in writing.
Ability to manage an automated ticket office.
Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments.
Ability to foster a cooperative work environment.
Ability to collaborate with other university departments and student organizations.
Assures adherence to and enforcement of all campus accounting and auditing policies.
Ability to handle a continuously changing work environment and or procedure.

EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.

To apply, please visit https://www.schooljobs.com/careers/uvu/jobs/5394062/assistant-manager-campus-connection-uvu-post-office

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