Job Details

Administrative Officer, Theater

Salary Range:$27.00 To $29.00 Hourly

About the College of Arts, Media and Design

We are a vibrant community of creators, designers, technologists, and communicators applying creativity across disciplines and harnessing emerging technologies to advance human potential and solve the challenges of the future.

Powered by experience-driven teaching, learning and research, CAMD demonstrates that the fields of design, communication, media, and the arts are crucial to the human experience, society, and the development of technology. We empower the next generations of students, researchers, and creative practitioners to create the future by sparking their innovative, creative, curious, and entrepreneurial spirit.

Job Summary

Administrative Officers within the College of Arts, Media and Design work as part of a distributed shared service model, collaborating closely with academic departments and one another, as well as with centralized divisions such as Human Resources, ITS, Finance, Research Grants and Administration, Research and Teaching Labs, Events, Marketing, and Graduate Programs. This model is designed to improve efficiency, provide cross-training opportunities, and facilitate the sharing of resources across the College.

This position is based on Northeastern University's New York City campus and serves as an on-site administrative resource supporting the College of Arts, Media and Design and its academic programs and activities in New York City. The Administrative Officer works collaboratively with College leadership, faculty, staff, students, and colleagues across Northeastern's global network to ensure effective coordination and delivery of administrative services.

Under the supervision of the Chair of the Department of Theater, the Administrative Officer will provide an advanced level of administrative support to faculty, staff, and students with minimal supervision. Consistent with CAMD's distributed shared service model, Administrative Officers may collaborate across departments and programs based on operational needs. Because each academic department has unique needs and requirements, the Administrative Officer works closely with Department Chairs and Directors to understand priorities and tailor support accordingly.

Duties include organizing and scheduling meetings; managing and troubleshooting meeting technology; serving as a primary on-site point of contact for students, faculty, prospective students, and families; coordinating with College and University services; tracking and maintaining department budgets; maintaining office equipment; generating purchase orders; managing email communications, filing, and mail; answering department telephones; and ordering office supplies.

The Administrative Officer will also assist with College and departmental events, including workshops, speaker series, award ceremonies, student boards and social initiatives, orientations, and other activities as required. Duties beyond core responsibilities may be varied and complex, and assignments may require ingenuity, sound judgment, and initiative. The Administrative Officer serves as a key resource for faculty, staff, and students and assists in identifying and resolving administrative and operational issues.

Key Responsibilities & Accountabilities

1. Office Management (25%)

In collaboration with other Administrative Officer(s),

• Responsible for the overall efficiency of daily operations of the department(s), including meeting logistics, contact and department coverage lists, college email and assisting with communications.
• Coordinate with IT in resolving technical/computer/phone/printer issues and coordinate the use of shared departmental spaces.
• Maintain office supplies and equipment, as well as overall office maintenance (ordering, repairs, clean---up of all common areas in office which could require collaborations with facilities department.)
• Responsible for administrative presence in the office(s).

2. Department Administration (25%)

In collaboration with other Administrative Officer(s),

• Manage the daily operations of the department(s) to support student and faculty curricular and research needs on the ground, coordinating with College central services as needed. Front line operations include hiring, training and managing student office assistants, overseeing access to office spaces and studio classrooms, maintaining supplies, office and computer equipment, and the script/text library
• Coordinate curricular and programmatic offerings, course scheduling and enrollment management, including course listings, room assignments, and grade changes
• Oversee the part-time faculty appointment process and guest artists/paid contractors. Schedules and attends monthly department meetings.
• Coordinate departmental events to support students and faculty, such as awards ceremonies, orientation welcome sessions, department productions
• Oversee the part-time faculty appointment process and guest artists/paid contractors. Schedules and attends monthly department meetings
• Coordinate departmental events to support students and faculty, such as awards ceremonies, orientation welcome sessions, department productions

3. Budget Management (20%)

In collaboration with other Administrative Officer(s),

• Manage accurate financial records for areas of responsibility, including purchasing, expense tracking, forecasting, and reconciling expenditures
• Oversee department webpages and social media, ensuring that information is accurate and updated
• Maintain accurate program records, participation data, and documentation to support departmental assessment, reporting, and strategic planning
• Represent the department on committees and at events campus-wide
• Perform other duties as assigned

4. Distributed Shared Service Support(20%)

In collaboration with other Administrative Officer(s),

• Develop standardized procedures and protocols for shared job functions to ensure consistency.
• Implement robust data management practices to ensure data accessibility and integrity
• Create opportunities for cross training of departmental practices, support of Department Chairs, and ensuring broad efficiencies across the College.
• Provide office coverage for in the event of absence or scheduled PTO.

5. Administrative Support(10%)

In collaboration with other Administrative Officer(s),

• Provide executive level support to the Chair(s) by managing their calendar and arranging meetings, as needed
• Define and document departmental processes and procedures.
• Collect data and prepare reports as needed.
• Serve as Workday delegate for departmental approvals as needed.
  

Qualifications

• Advanced level of skill required to create documents (e.g., communications, exhibits, spreadsheets, etc.) for presentations and ad hoc reports, update various online tools, and manage special projects.
• Applies analytical skills and business knowledge to perform tasks that are varied and may be somewhat complex at times.
• Demonstrated ability to manage competing priorities, make sound decisions and work with minimal direction. Initiative, persistence, and business acumen.
• Preferred, but not required: Experience with graphic design and visual communication tools (e.g., Canva, Adobe Creative Suite, or similar platforms), with the ability to create and/or edit polished presentations, communications, flyers, and other professional materials.
• High level of organizational skills, attention to detail, diplomacy, customer service with a demonstrated ability to simultaneously handle multiple tasks.
• Must be able to handle sensitive material, maintain the highest level of confidentiality, set priorities and work independently and as part of a team.
• High level of proficiency with MS Office products, including Microsoft Word, Excel, PowerPoint and Outlook.
• Excellent interpersonal and communication skills required.
• Individuals will work with limited supervision.

Skills and knowledge are typically through a bachelor's degree or equivalent and at least 1-3 years' relevant experience.

Required Documents

• Resume
• Cover Letter

Expected Hiring Range:

$27/hr - $29/hr

With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change

Additional Information

Northeastern University offers benefits-eligible employees a competitive and comprehensive package designed to support your health, financial security, and overall well-being. Employees joining our New York City campus will begin with benefits equivalent to those of the institution formerly known as Marymount Manhattan College until benefits transition to Northeastern's full plans effective January 1, 2027. Northeastern will provide further information in advance of that transition.

Current NYC campus benefits include:

• Medical and dental insurance
• Retirement plan
• Life and disability insurance
• Paid vacation, sick time, leave of absence, and other applicable paid time off
• Tuition benefits for employees, dependents, and spouses

About Northeastern University

Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact.

Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system---which includes 15 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide---serves as a platform for scaling ideas, talent, and solutions.

The university's residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; New York City, New York, Portland, Maine; Seattle, Washington; Silicon Valley, California; Toronto; and Vancouver.

Northeastern's personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment.

Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors---aligned around solving today's highly interconnected global challenges and focused on transformative impact for humankind.

To apply, please visit: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=359d1ac2-756f-4cba-8565-bdc2ef632f9d&ccId=19000101_000001&jobId=570582&source=CC2&lang=en_US