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Computer Consultant II
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Position Number: 5195123
Location: Syracuse, NY
Position Type: Computer and Information Technology

Computer Consultant II

Job #: 040838
Location Syracuse, NY
Pay Range: $58,500 - $66,500
Hours: Standard University business hours

8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)
Hours may vary based on operational needs.
Job Type: Full-time

Job Description:
The Computer Consultant II is responsible for planning and management of software, server, and desktop infrastructures for the College of Professional Studies. This position will aid the Director in implementing and maintaining various technologies at SU. The position will focus on daily management of the Syracuse University network and computing assets (PCs, mobile devices, printers, servers, network equipment and software). This position will also assist the Director in carrying out projects that will benefit business and academic operations for the College of Professional Studies and Syracuse University.

Qualifications:

Bachelors degree or equivalent combination of education and/or experience.
Three (3) plus years relevant experience in information technologies/computer science as necessary.

Job Specific Qualifications:

Considerable experience developing, implementing, and supporting technological solutions for a wide variety of IT challenges.
Hardware and software troubleshooting and problem solving skills.
Excellent customer service skills.
Strong work ethic.
Excellent communication skills.

Responsibilities:

Directly support the College of Professional Studies electronic devices and employees. Monitor, troubleshoot, resolve and document end user technology issues.
Administer the Divisions Microsoft Active Directory/Azure/Office365 network computing environment.
Develop and maintain documentation for common procedures and high volume help desk tickets.
Manage projects identified by the Director of IT. Project goals include, but are not limited to, setting target dates and deadlines; establishing procedures and goals for a successful project; and collaborating with units across campus.
Provide direct technology support to the Center for Online and Digital Learning.

About Syracuse University:
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the Universitys 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area:
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

Application Deadline:
Full Consideration By:
Open Until Filled:
Priority Consideration:

To apply, visit https://www.sujobopps.com/postings/104360

Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The Universitys contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.