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University of Colorado System Administration

IT Business Analyst
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Position Number: 5193481
Location: Denver, CO
Position Type: Business and Financial Management

IT Business Analyst

IT Business Analyst - 33297 University Staff

Description
Who We Are:

System Administration, which also houses the Office of the President, is located in the uptown neighborhood of Denver with a few smaller offices located on the campuses. Many of our departments support the educational and research missions of the four University of Colorado campuses, but System Administration is not considered a campus. We provide diverse opportunities for professional development, innovation, and collaboration with talented staff and faculty. Learn more about CU System Administration.
The CU System Office of Advancement provides excellent customer service, strategy, expertise, and efficiency to our partners on CU's campuses and at the University of Colorado Foundation. We support CU's fundraising and engagement goals through advancement operations that include constituent research and development, data management, business intelligence, technical architecture, annual giving, planned giving, gift administration, marketing and communications, IT, budget and finance, and more. We believe that a healthy office culture is foundational to our success. We create this by bringing together a diverse team of colleagues and infusing our core values-Work Together, Think Big, Be Good and Have Fun-into our work every day.
Position Summary:

The IT Business Analyst at the University of Colorado office of Advancement holds a pivotal role in driving efficiency and success within our IT operations. This position involves analyzing and translating IT-related business needs into actionable insights, functional specifications, and user stories. The role encompasses conducting thorough analysis of IT processes, collaborating with key partners to capture requirements, and ensuring seamless alignment between IT solutions and business objectives.

Additionally, the position serves as the Scrum Master for our Center of Excellence (COE) teams, guiding them through Agile methodologies and fostering a culture of collaboration and continuous improvement in the delivery of IT projects. The ideal candidate possesses a blend of strong analytical skills, IT business insight, understanding of Agile practices, and the ability to facilitate effective communication between technical and non-technical teams.

This role offers an exciting opportunity to contribute to the optimization of IT operations, drive innovation through technology solutions, and play a key part in the success and growth within our organization.

This position is exempt from the State of Colorado Classified Staff system and reports to the Senior Director of Advancement IT.

Where You Will Work:

The CU System Office of Advancement follows a "flexibility first" approach to work that defines how we manage and make use of in-person time. As a fully remote position, this role will work remotely with the exception of four separate callback weeks per year- when all our colleagues are expected to be together in the office. During callback weeks, this role is expected to work from the CU System office at 1800 Grant St. in Denver, Colorado. Any additional in-office time will be determined by the manager for this role.

Diversity and Equity:

The University of Colorado System Administration Office is committed to recruiting and supporting a diverse workforce. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans.

Duties & Responsibilities:

Duties and responsibilities of the position include, but are not limited to:

Requirements Analysis & Delivery of IT Solutions

Conduct thorough analysis of current IT-related business processes, systems, and workflows.
Collaborate with partners to gather and document IT business requirements.
Translate IT business needs into functional specifications and user stories.
Analyze IT data to identify trends, patterns, and insights for informed decision-making.
Develop and present reports, dashboards, and visualizations for IT-related findings.
Work closely with technical teams to ensure alignment between IT needs and technical solutions.
Participate in the testing and validation of implemented IT solutions to ensure they meet business requirements.
Act as the Scrum Master for COE teams focused on IT projects, facilitating Agile ceremonies, and fostering continuous improvement.
Work with customers to examine specific use cases against vendor-delivered products, vet interpretations, document decisions, and maintain an up-to-date repository of such information.
Negotiate conflicting or unprioritized requirements with partners. This may include holding meetings to deliberate on solving specific problems, identify risks and manage technology-related restrictions.
Lead issue resolution and support activities with customers.

Project & Planning Participation

Coordinate and engage with multiple ongoing projects and deployed services.
Ensure projects continue to meet the established objectives and business needs within the established timeframe through a continual service improvement methodology. This includes leading deployment testing, problem resolution efforts and managing relationships.
Participates in university- and campus-wide IT planning efforts.

Professional Development & Proficiency Maintenance

Maintains proficiency and acquires knowledge related to the work performed by reading trade journals, attending conferences, seminars, and classes, participating in discussions with colleagues and peer institutions, and collaborating with vendors.

What We Offer:

Salary: The anticipated hiring range has been established at $78,200-$80,000.

CU System Administration takes into consideration a combination of the selected candidate's education, training and experience as it relates to the position, as well as the position's scope and complexity, internal pay equity and external market value when determining a salary level for potential new employees.

Benefits: With our unparalleled range of benefits, including top-notch healthcare, comprehensive wellness programs, enriching professional development, and a dynamic work-life balance, we ensure your holistic growth and happiness.

No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.
Disability, Life, Vision Insurance options.
Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.
Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.
Embrace a healthy work-life balance with ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.
4 weeks of parental leave to adjust to the joys of parenthood.
Tuition Benefit of 9 waived credits for eligible courses on any CU campus per academic year for employees, as well as options for your dependents.
Free RTD EcoPass and Free Onsite Parking at our 1800 Grant Street Office.
Many additional perks & programs with the CU Advantage.

Additional taxable fringe benefits may be available.

For more information on benefits programs, please review our Comprehensive Benefits Guide.

Access our Total Compensation Calculator to see what your total rewards could be at CU. (This position is a University Staff position)

Qualifications:

Minimum Qualifications:

Please ensure your resume includes any and all relevant experience to be accurately assessed against these qualifications. You must meet all minimum requirements listed at the time of application to be considered for this role.

Bachelor's degree from an accredited institution of higher education, or equivalent professional experience (professional experience may be substituted for the educational requirement on a year-for-year basis)
Three (3) years of business and/or technical analysis experience, which may include any combination of the following components:
- Documenting business processes
- Gathering requirements
- Creating business cases and functional specifications
- Writing test plans
- Analyzing and fixing software application issues
- Testing software application changes

Preferred Qualifications:

Five (5) years of business or technical analysis experience, as indicated above
Experience with the following:

Salesforce
Implementing an enterprise application
Field of engagement, marketing, or communication
Government and/or institution of higher education

Professional certification (e.g. Certified Business Analysis Professional, Certification of Competency in Business Analysis, certified scrum master)

Knowledge, Skills, and Abilities:

To be successful in this position, employees will need to know the following:

Understanding of IT business analysis principles, methodologies, and standard processes.
Proficiency in analyzing IT processes, systems, and data to derive relevant insights.
Familiarity with Agile methodologies and Scrum framework in an IT context.
Knowledge of data analysis tools relevant to IT, such as SQL, Excel, or similar.
Understanding of project management principles and their application in IT projects.
Strong analytical and problem-solving skills with attention to detail in an IT context.
Superb communication and interpersonal skills to collaborate effectively across diverse IT and non-IT teams.
Ability to translate IT business needs into functional specifications and user stories.
Proficiency in gathering, documenting, and managing IT business requirements.
Resourceful in facilitating Agile ceremonies and guiding teams through the Agile process.
Ability to adapt to changing priorities in a fast-paced IT environment.
Capability to lead and guide COE teams as a Scrum Master, removing impediments and fostering team collaboration.
Capacity to align IT solutions with broader business objectives and strategies.
Strong organizational abilities to manage multiple tasks and projects simultaneously.
Interest in continuous learning and staying updated with evolving IT and Agile practices.
Strong analytical and problem-solving skills with attention to detail in an IT context.
Familiarity with Agile methodologies and Scrum framework in an IT context.
Ability to adapt to changing priorities in a fast-paced IT environment.

How to Apply:

For full consideration, please attach the following as separate documents to your application:

1. A cover letter identifying the job specific minimum qualifications you possess

2. A resume including any and all relevant experience to be accurately assessed against the qualifications listed in the posting.

Please ensure you check the "Job Specific Attachments" box next to each document on the "Required Documents" page of the application for the appropriate documents to be attached.

When to Apply:

For full consideration completed applications must be submitted by April 24th. Reference checking is a standard step in our hiring process. You may be asked to provide contact information, including email addresses, for up to five references as part of the search process for this position. *Please note: All application materials must be submitted through CU Careers; emailed materials will not be considered.*

Sponsorship Statement:

We are unable to sponsor applicants for work visas for this position.

Background Check Statement:

The University of Colorado is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history. The Immigration Reform and Control Act requires that a verification of employment eligibility be documented for all new employees by the end of the third day of work. The University of Colorado is committed to diversity and equality in education and employment.

ADA Statement:

We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: systemhr@cu.edu.

Application Materials Required: Resume/CV

Job Category: Information Technology

Primary Location: Denver Department: S0001 -- System Administration - 50206 - Advancement Operations

Schedule: Full-time

Posting Date: Apr 18, 2024

Unposting Date: Apr 25, 2024, 5:59:00 AM Posting Contact Name: systemhr.recruiting@cu.edu Posting Contact Email: systemhr.recruiting@cu.edu Position Number: 00001447

To apply, visit https://cu.taleo.net/careersection/2/jobdetail.ftl?job=33297&lang=en