Job Details

Parking and ID Card Coordinator
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Position Number: 5192539
Location: Dallas, TX
Position Type: Business and Financial Management

Parking and ID Card Coordinator

Hourly Range:

$20.00 per hour - $21.00 per hour

About SMU

SMU's more than 12,000 diverse, high-achieving students come from all 50 states and 80 countries to take advantage of the University's small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.

Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. The University's entrepreneurial spirit lives in people from every academic discipline who see opportunities to create something new in the world - and work hard to bring their innovations to life. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for our students, faculty and alumni to make a global impact. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities - from teaching, learning and research to creativity, performance and athletic endeavor.

About the Position:

This role is an on-campus, in-person position.

The primary role of this position will be managing the large number of requests received via the University workforce management system, STABLE. He/she/they will coordinate efforts with departments across campus to ensure individual and guest needs are being met. The position will also assist with managing accounts payable and accounts receivable and do monthly reporting and reconciliation for the office.

This position interacts with students, faculty, staff, and campus guests to provide and process information in response to inquiries and concerns for all services offered by the Parking and ID Card Services office. They will be expected to cross train across all areas within parking and transportation office.

Essential Functions:

The primary role of this position will be managing the large number of requests received via the University workforce management system, STABLE. He/she/they will coordinate efforts with departments across campus to ensure individual and guest needs are being met.
Assist in managing accounts payable and accounts receivable. This includes P.O.s, journal entries, event scheduling and invoicing and other Concur transactions. Monthly reporting and reconciliation.
Assist with day-to-day Parking Office clerical and customer service duties, including phone calls and email inquiries. Back up the Front Counter for all services: permit sales, ID cards, questions on permits, citations, payments, Boots/Tows, DART questions etc. Respond to calls, voicemails and emails coming in to direct and departmental phone lines and email daily before end of business.
Other duties as assigned, including cross training across all areas within the parking and transportation operations.

Qualifications

Education and Experience:

A high school diploma or equivalent is required. Candidate with bachelor's degree is preferred.

A minimum of two (2) years of experience is required. An equivalent combination of education and experience will be considered.

Knowledge, Skills and Abilities:

Candidate with working knowledge of MS Office and Outlook is desired. Candidate with knowledge of Peoplesoft, T2 Flex Parking Management, eTicketbook software, Genetec LPR software and hardware and Sitecore is highly preferred. Previous experience with processing data in an integrated workplace management system, such as Planon or Archibus desired. Knowledge of systems such as PeopleSoft, SAP and Sitecore a plus.

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.

Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.

Physical and Environmental Demands:

Sit for long periods of time
Reach above shoulders
Carry/Lift up to 25 lbs.

Deadline to Apply:

May 15, 2024.

EEO Statement:

SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu.

Benefits

SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

Primary Location: USA-TX-Dallas

Job: Office and Administrative Support

Organization: Auxiliary Services

Schedule: Regular

Shift: Staff

Employee Status: Entry Level

Job Type: Full-time

Job Level: Day Job

Travel: No

Job Posting: Apr 18, 2024, 2:14:51 PM

To apply, visit https://smu.taleo.net/careersection/ex/jobdetail.ftl?job=AUX00000044&tz=GMT%2B00%3A00&tzname=UTC