Job Details

Program Manager - Community Education
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Position Number: 5180526
Location: Orem, UT
Position Type: Business - Marketing and Sales

Program Manager - Community Education

Salary: $44,122.00 - $58,903.00 Annually
Job Type: FT Exempt Salaried Staff
Job Number: FY2402575
Closing: 5/15/2024 11:59 PM Mountain
Location: 800 W University Parkway, Orem
Division: Community Outreach/Economic Develop

Position Announcement

Uah Valley University is seeking a Program Manager! Working under the direction of the Senior Director of Community Education, organizes and coordinates community education programs for the Orem campus and surrounding area based on community needs and market feasibility research. This position will also oversee instructor management and curriculum development for all Orem campus Community Education programs while coordinating with the Operations team to make sure courses run smoothly. Courses may be offered in multiple modalities including online, face-to-face, and hybrid programs. Working with technology tools the coordinator creates, tracks, and reports on the outcomes of all their courses. The coordinator contributes as well to the department's annual strategic planning, revenue generation, and continuous improvement discussions.

Summary of Responsibilities

Initiates, develops, and schedules new courses, in a large variety of subjects, based on research to meet the needs and interests of the community and create profitable programs. Negotiates with off-site facilities for access to resources as needed.
Develops program budgets, fee schedules, instructor wages, and reconciling budgets to ensure profit/loss margins, and prepares necessary financial and enrollment reports. Utilizing registration and course learning management systems ensures digital materials, marketing descriptions, and all necessary information is captured to ensure successful advertisement and execution of the course.
Seeks, vets, and hires qualified instructors while maintaining a pool of potential personnel. Manages onboarding, updates, course/schedule changes, and other information to instructors as needed. Ensures timely payments and reimbursements to instructors through collaboration with the financial office.
Communicates and collaborates with the Operations team to make sure courses run smoothly including but not limited to: customer/student communication, course information, logistics and updates, facilitation needs, supply lists, instructor information, and updates.
Perform other job-related duties as assigned.

Minimum Qualifications

Graduation from an accredited institution with a Bachelor's degree in Education, Administration, Business/Marketing, or in a closely related field AND one year of experience related to the summary of duties; OR an Associate's degree AND three years of experience related to the summary of duties; OR any combination of education AND/OR experience related to the summary of duties totaling five years.

Preferred Qualifications:
Graduation from an accredited institution with a Master's degree in Education, Administration, Business/Marketing, or a closely related field AND one year of experience related to the summary of duties; OR a Bachelor's degree in Education, Administration, Business/Marketing, or in a closely related field AND three years of experience related to the summary of duties; OR any combination of education AND/OR experience related to the summary of duties totaling seven years.

Knowledge, Skill, and Abilities

Knowledge

Knowledge of continuing education, professional development, workforce development, certification, and community education programs, policies, and procedures.
Experience in researching marketing education programs.
Knowledge of customer service best practices.
Knowledge of program development and delivery
Knowledge of project management, budgeting, and program evaluation.

Skills

Demonstrated skill in working effectively with and efficiently in a team-oriented environment with various institutional units to plan, implement, and evaluate marketing practices and procedures.
Proficient in the use of computers and computer applications including Microsoft Office suite.
Creative, problem-solving, decision-making, and entrepreneurial skills.
Exceptional verbal and interpersonal communication skills.
Excellent organizational skills, with the ability to manage multiple projects and deadlines efficiently.
Professional demeanor and communications.

Abilities

Demonstrated understanding of lines of authority related to areas of responsibility, recognition of the need to coordinate activities through appropriate supervisory levels, and ability to take direction and consult with designated lines of authority.
Ability to foster professional and working relationships with students, teachers, community leaders, donors, and office support staff as well as groups with competing interests.
Ability and experience in managing program budgets.
Ability to communicate effectively, oral and written, with a diverse group of individuals.
Ability to deal effectively with the public, instructors, and staff and to project a positive image for the University.
Ability to be self-directed and proactive when accomplishing assignments.
Ability to manage sensitive information in a discrete and confidential manner.

EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.

To apply, please visit https://www.schooljobs.com/careers/uvu/jobs/4468405/program-manager-community-education

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