Job Details

Programmer/Analyst
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Position Number: 5121121
Location: Cheney, WA
Position Type: Computer and Information Technology

Programmer/Analyst

About Eastern Washington University:
Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. EWUs 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washingtons second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelors and masters degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a 22-23 College of Distinction (CoD). Money magazine recently named EWU as one of its Best Colleges in America 2023.
Tribal Land Acknowledgement
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place-the knowledge that comes from the land.

Job Summary:
We are currently seeking skilled and team-oriented applicants for the following position: IT Programmer/Analyst

Information Technology (IT) provides information resources and technology services to the entire campus community to support the university's mission. The Programmer/Analyst Team develops interfaces, writes Python and SQL code, and directly supports the university's enterprise resource planning ERP (Ellucian Banner) and related enterprise-wide systems. This position reports to the IT Programmer/Analyst Supervisor, who reports to the Director for Enterprise Application Services. The Director reports to the Associate Vice President for IT and Chief Information Officer (CIO).

this position consults, designs, programs, troubleshoots, and provides technical support for complex applications, projects, and/or operational problems. They develop integrations, scripts, and fixes using various computer programming languages and tools, principally Python and SQL to perform their assigned tasks.

Eastern Washington University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Eastern Washington University is an affirmative action/equal opportunity employer, and applications from members of historically underrepresented groups are especially encouraged.

In addition to salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/.

EWU expands opportunities for personal transformation through excellence in learning.

Required Qualifications:

Bachelors degree in computer science, information technology, or related discipline.
Four years of experience implementing, managing, and administering systems.
Four years of experience developing in SQL and Python.
Four years of recent professional experience in developing and maintaining data-oriented computer applications. This includes analyzing, designing, implementing, and programming medium- to large-scale enterprise software using PL/SQL or an equivalent procedural, data-oriented development language.
Demonstrated oral and written communication skills, including explaining technical concepts to non-technical audiences.
Demonstrated experience with Waterfall, Agile, or Extreme development methodologies and tools like Git, Kanban boards, Jira, or other work/project management applications.
Demonstrated interest, ability and/or experience promoting cultural competency, universal accessibility, and/or diversity.

Preferred Qualifications:

Experience in using a well-structured life cycle management process for implementation of changes in application systems, including experience with project management and configuration management processes.
Knowledge and experience working in higher education and/or financial environments dealing with information systems management and support systems.

Other Skills and Abilities:

Job Duties:
% of Time: 100
Responsibility / Duty: The total of all duties equals 100%

Duty: Programming. Provide programming support for various business units and systems.

Task(s):

Analyzes, develops/programs, maintains, tests, troubleshoots, and/or problem resolution tasks for complex applications, projects, and/or operational problems to meet requirements.
Performs system administration functions for systems.
Performs in-depth analysis of complex technical issues using independent judgment to develop solutions.
Conducts and defines needs assessments, configuration specifications, business analysis, reporting, and alerting requirements for complex systems.
Resolves highly complex, time-sensitive, and high-impact technical issues across multiple enterprise applications.
Actively participates in discussion and implementation of development standards.

Outcome: To develop, integrate, and support Customer-off-the-shelf (COTS) and custom software integrations and services.
Essential Function Indicator: Yes

% of Time:
Responsibility / Duty: Duty: Analysis. Providing analysis support for various business units and systems.

Task(s):

Works with stakeholders in conducting and defining needs assessments, configuration specifications, business analysis, reporting, and alerting requirements; follows structured processes to determine requirements using various models or diagrams.
Analyzes requested system functionality to identify risks and gaps, which includes providing alternative solutions and making recommendations.
Identifies and creates documentation for systems and users.
Works with staff and stakeholders to perform testing and quality assurance.
Provide maintenance, troubleshooting, and operations support for assigned systems.
Identifies, diagnoses, and resolves operational problems that affect supported business unit, department, and software module and/or technology areas.
May require devising new or original methods and processes to analyze, evaluate, and fully determine the issues and tasks at hand.

Outcome: Elicits requirements from stakeholders and translates requirements into functional and technical requirements to create technological solutions.
Essential Function Indicator: Yes

% of Time:
Responsibility / Duty: Duty: Project Management. Providing project management for IT projects for various business units and systems.

Task(s):

Assumes responsibility for small to medium-sized projects, including planning, execution, and monitoring.
Regularly communicate with team members, providing clear instructions, timely updates, and constructive feedback to ensure effective collaboration.
Contributes to project plan development and modification.
Provides technical coordination with all IT staff vendors, business units, and projects.

Outcome: Contribute to successful project delivery, supporting business goals and overall organizational objectives.
Essential Function Indicator: Yes

Conditions of Employment:

Ability to lift 15 pounds regularly and up to 50 pounds occasionally.
Ability to bend, kneel, stoop, reach, and sit as needed for office and computer work.
Wrist and hand movements are required as needed for keyboarding.
Ability to be mobile Campus-wide for appropriate business needs.

This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.
This position is covered by the Washington Federation of State Employees Collective Bargaining Agreement: https://in.ewu.edu/hr/wp-content/uploads/sites/40/2021/07/WFSE-EWU-CBA-Barg.-Units-1-and-2-2021-2023-FINAL.pdf

Upon hire you must complete required DEI, Hazing, Harassment and Title IX training, and other federal, state & university mandated trainings. You can access the online training at https://inside.ewu.edu/hr/training-resources/ or complete the training in person or via Zoom. In person and Zoom training opportunities will be posted on InsideEWU and are listed on Human Resources https://inside.ewu.edu/hr/training-resources/.
Salary Information: The salary for this position is $76,248 (minimum) up to $104,028. Where the hired candidate will begin within this range is dependent on education, experience, and skills.

Posting Date: 03/19/2024
Open Until Further Notice: Yes
Closing Date:
Screening to Begin: 04/02/2024

Special Instructions to Applicants:
Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.

To apply, visit https://jobs.hr.ewu.edu/postings/12011

EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.